New Sony TV has a dead pixel!

Uh. Actually, Sony products are actually pretty quality.

The headphones are not only durable, but great sounding, their Walkman Series is a solid line of low price, quite functional MP3 players, and Sony Televisions have never done me wrong. Hell, I even broke a Walkman, and contacting Sony about it was a (no pun intended) walk in the park. Maybe I'm just lucky, maybe not, either way, Sony stuff is A-OKAY.

Same here, I have a 42' Vizio and it looks great. Had it about 4 years now.

While this is usually true, it doesn't always mean you're getting a quality TV. They may use panels made by higher quality manufacturers, but some bargain brands don't put in enough effort elsewhere (or buy bottom of the barrel, outdated panels) to create worthwhile product.

If you ever want to know what's actually inside a bargain brand TV, you can usually find out by searching through various tech forums. AVS is usually helpful. A brand like TCL, for example, is virtually unknown and offers TVs for pretty cheap prices, but they are known for using higher end panels, I believe Samsung. It's been a while since I've been in the market, so I might be off there.

And for the record, as I previously mentioned, i think the hate for Sony and Vizio is unwarranted. Sony is overpriced, but they still make quality product. Vizio will never be considered a techy dream, but they make good, affordable consumer televisions.

If it were me, after the 2nd issue with the same model I would change models. It might be annoying to go through the whole process, but I wouldn't want to take a 3rd chance.

Samsung and Sony got sweet TVs. Samsung all day though!

By the way, Smart TVs are ing awesome. I think it's a great idea, actually.

Take it from me, dude, you need to exchange that damn thing and get a different brand. I do not consider myself to be one of those impossible-to-please type people, but I went through FIVE 60" Sony Bravia sets in a year due to consistently poor panel quality. Every unit I received was progressively worse (clouding, dead pixels, dark lines) and I was convinced that, because Bravia is supposedly a higher-end Sony model, it must just be a fluke. No sir. After POS #5 I opted for Sony to buy back the set and I took that money and bought a 70" Sharp Aquos THAT IS F*CKING PERFECT.

The worst part about the whole experience, however, was not the issues themselves, but Sony's dispicable "customer service." I use the term loosely, as I have since reasoned that the "service" they are referring to are the nosebleed-inducing headaches and a raging fit of misanthropy the customer is left with after speaking to these people. It literally took me MONTHS of lies, accusations, run-arounds, unreturned phone calls, unreturned emails and even threats before I could get a replacement... BETWEEN EACH TV! FOR ALL FOUR REPLACEMENTS!!

I'm telling you, Sony's LED LCD products, ESPECIALLY the edgelit models, are all sh*t.