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Post by The Outsider on Aug 18, 2014 17:14:36 GMT -5
You all already know, just from the title, what figure I got today that was all jacked up. I was thrilled today to arrive at the Post Office to find a box from Amazon. I popped that bad boy open and proceeded to revel in the joy that was my 2 new Mankind figures. I opened the more beat-up looking box and, after finding the two tiny hair pieces that fell immediately out of the package, I found the left foot is on BACKWARDS! So, I do what any normal person would do. I contacted Amazon, who told me they could (read: WOULD) not do an exchange for a figure that isn't F'ed up. So, my question to you all is: Is there any way to pop the foot off and put it on right.
Also, F Amazon!
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jacguitarist
Main Eventer
Joined on: Jul 24, 2007 18:26:49 GMT -5
Posts: 1,443
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Post by jacguitarist on Aug 18, 2014 17:19:52 GMT -5
If I'm thinking of your situation right, it sounds like you could just heat up the foot, and pop it off at the ankle, spin the boot to the front and then pop the foot back in correctly. Sorry too hear about your problem!
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Deleted
Joined on: Jun 26, 2024 3:54:22 GMT -5
Posts: 0
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Post by Deleted on Aug 18, 2014 17:20:00 GMT -5
How is your Mankind having a backwards left foot Amazon's fault?
Probably should ask the people that actually made the figure instead of getting mad at the people that had no involvement in the production.
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Post by poindizzle on Aug 18, 2014 17:22:10 GMT -5
You all already know, just from the title, what figure I got today that was all jacked up. I was thrilled today to arrive at the Post Office to find a box from Amazon. I popped that bad boy open and proceeded to revel in the joy that was my 2 new Mankind figures. I opened the more beat-up looking box and, after finding the two tiny hair pieces that fell immediately out of the package, I found the left foot is on BACKWARDS! So, I do what any normal person would do. I contacted Amazon, who told me they could (read: WOULD) not do an exchange for a figure that isn't F'ed up. So, my question to you all is: Is there any way to pop the foot off and put it on right. Also, F Amazon! Boil a pot of water for several minutes. It has to be extremely hot. Take precautions when handling the figure as it will also be very hot, but pop the foot loose and turn it around. You would probably have to soak the foot in the still-boiling water for 45 seconds or more for it to be loose enough to give. Be careful, on elites, the sole of the boot is glued on. When removing the foot, don't bend or flex the foot too much or the glue could start coming loose. Put the figure's foot in cold water after the transplant to make the plastic shrink back to correct size again. Just excersize caution and force nothing. If it doesn't come off, soak it longer. Don't risk damage to the figure. Hope this helps! |
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Post by venomeratt on Aug 18, 2014 17:22:44 GMT -5
Yeah thats a manufacturer (Mattel) issue, not the distributer (Amazon).
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Post by The Outsider on Aug 18, 2014 17:23:17 GMT -5
How is your Mankind having a backwards left foot Amazon's fault? Probably should ask the people that actually made the figure instead of getting mad at the people that had no involvement in the production. No, but they sold it. Any RETAILER who sells items should be, in theory, willing to accept a defective item and do an exchange. You've never taken anything back to a store because it was defective? Tell me which store you know of that MAKES the items they sell. |
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Post by RybackV1 on Aug 18, 2014 17:24:52 GMT -5
the only thing you could even remotely try to blame amazon for is the bent carding. And you opened them anyway. Plus these figs have been sitting for over a year so of course the carding is gonna be imperfect.
Just stop.
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Post by Nivro™ on Aug 18, 2014 17:25:11 GMT -5
How bout just taking 5 minutes out of your seemingly busy day to heat up some water, pop the foot off turn it around and pop it back on. Could have had it done in less time you made this thread complaining.
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Post by The Outsider on Aug 18, 2014 17:25:20 GMT -5
You all already know, just from the title, what figure I got today that was all jacked up. I was thrilled today to arrive at the Post Office to find a box from Amazon. I popped that bad boy open and proceeded to revel in the joy that was my 2 new Mankind figures. I opened the more beat-up looking box and, after finding the two tiny hair pieces that fell immediately out of the package, I found the left foot is on BACKWARDS! So, I do what any normal person would do. I contacted Amazon, who told me they could (read: WOULD) not do an exchange for a figure that isn't F'ed up. So, my question to you all is: Is there any way to pop the foot off and put it on right. Also, F Amazon! Boil a pot of water for several minutes. It has to be extremely hot. Take precautions when handling the figure as it will also be very hot, but pop the foot loose and turn it around. You would probably have to soak the foot in the still-boiling water for 45 seconds or more for it to be loose enough to give. Be careful, on elites, the sole of the boot is glued on. When removing the foot, don't bend or flex the foot too much or the glue could start coming loose. Put the figure's foot in cold water after the transplant to make the plastic shrink back to correct size again. Just excersize caution and force nothing. If it doesn't come off, soak it longer. Don't risk damage to the figure. Hope this helps! Awesome. Thanks for a helpful answer to a frustrated question, instead of some childish, snarky retort that offers no help. |
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Deleted
Joined on: Jun 26, 2024 3:54:22 GMT -5
Posts: 0
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Post by Deleted on Aug 18, 2014 17:26:00 GMT -5
How is your Mankind having a backwards left foot Amazon's fault? Probably should ask the people that actually made the figure instead of getting mad at the people that had no involvement in the production. No, but they sold it. Any RETAILER who sells items should be, in theory, willing to accept a defective item and do an exchange. You've never taken anything back to a store because it was defective? Tell me which store you know of the MAKES the items the sell. Dude, just email Mattel and tell them, they'll probably give you a voucher. See how easy that would be instead of ****ing yourself over it? Breathe brother, breathe. |
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Post by The Outsider on Aug 18, 2014 17:27:30 GMT -5
the only thing you could even remotely try to blame amazon for is the bent carding. And you opened them anyway. Plus these figs have been sitting for over a year so of course the carding is gonna be imperfect. Just stop. I have zero issue with the carding, but way to read way too much into my back story there. I was more frustrated by the fact that they weren't willing to replace a defective item they sold. My post was more looking for an answer to a simple question than it was trolling for sympathy for a bunch of smartass children. |
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Post by Yambag Jones on Aug 18, 2014 17:28:00 GMT -5
Contact Mattel.
Do you have pics of the figure?
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Post by The Outsider on Aug 18, 2014 17:28:46 GMT -5
No, but they sold it. Any RETAILER who sells items should be, in theory, willing to accept a defective item and do an exchange. You've never taken anything back to a store because it was defective? Tell me which store you know of the MAKES the items the sell. Dude, just email Mattel and tell them, they'll probably give you a voucher. See how easy that would be instead of ****ing yourself over it? Breathe brother, breathe. Dude, I'm cool. I just wanna punch Amazon some. All I was looking for with my post was an answer to reversing the foot. I'm not out to do a whole refund/re-order hassle thing. |
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Post by The Outsider on Aug 18, 2014 17:30:02 GMT -5
Contact Mattel. Do you have pics of the figure? I haven't taken any. I'm not about trying to get a free fig out of Mattel (which is, I believe what the vouchers do), I just want to fix my mankind. And punch Amazon. |
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Post by RybackV1 on Aug 18, 2014 17:30:26 GMT -5
the only thing you could even remotely try to blame amazon for is the bent carding. And you opened them anyway. Plus these figs have been sitting for over a year so of course the carding is gonna be imperfect. Just stop. I have zero issue with the carding, but way to read way too much into my back story there. I was more frustrated by the fact that they weren't willing to replace a defective item they sold. My post was more looking for an answer to a simple question than it was trolling for sympathy for a bunch of smartass children. Lmao call Mattel get your voucher and stop whining. Amazon doesn't owe you jack $hit |
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Post by The Outsider on Aug 18, 2014 17:30:58 GMT -5
How bout just taking 5 minutes out of your seemingly busy day to heat up some water, pop the foot off turn it around and pop it back on. Could have had it done in less time you made this thread complaining. I was asking if it COULD be done. If you READ the post, you might have seen that. |
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Post by The Outsider on Aug 18, 2014 17:32:44 GMT -5
I have zero issue with the carding, but way to read way too much into my back story there. I was more frustrated by the fact that they weren't willing to replace a defective item they sold. My post was more looking for an answer to a simple question than it was trolling for sympathy for a bunch of smartass children. Lmao call Mattel get your voucher and stop whining. Amazon doesn't owe you jack $hit No one OWES me any figures. I don't want anything FREE. Amazon wouldn't allow me to simply EXCHANGE it. I'm willing to send it back. I'm not trying to game a free figure out of either Mattel or Amazon, just want what's right. |
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Post by RybackV1 on Aug 18, 2014 17:37:02 GMT -5
Lmao call Mattel get your voucher and stop whining. Amazon doesn't owe you jack $hit No one OWES me any figures. I don't want anything FREE. Amazon wouldn't allow me to simply EXCHANGE it. I'm willing to send it back. I'm not trying to game a free figure out of either Mattel or Amazon, just want what's right. Seeing as this is an online exclusive and vouchers wouldn't work online actually maybe Mattel will work something out with you where they send you a replacement. All I know is tons of my figures have broke or been defective and it's MATTEL that you go to for help not the place you bought it from. |
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Post by Next Man’s No 503K on Aug 18, 2014 17:37:55 GMT -5
How is your Mankind having a backwards left foot Amazon's fault? Probably should ask the people that actually made the figure instead of getting mad at the people that had no involvement in the production. No, but they sold it. Any RETAILER who sells items should be, in theory, willing to accept a defective item and do an exchange. You've never taken anything back to a store because it was defective? Tell me which store you know of the MAKES the items the sell. This is true. OP, ignore the childish replies in the thread that don't understand the vendor's responsibility. If you can't repair the foot yourself using the technique given by posters above, then Amazon are obligated to deal with the defective item they sold you. Don't let it drop. |
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Devilkiller
Main Eventer
WFWF. Go see about it.
Joined on: Mar 17, 2012 16:49:19 GMT -5
Posts: 1,868
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Post by Devilkiller on Aug 18, 2014 17:38:57 GMT -5
The dudes in the right on this one. If you went to Walmart and bought a video game then it doesn't work when you get home are you expected to call Rockstar Games and say your GTA didn't work? No, you go back to Walmart and exchange it.
As for an answer to the question, just like everyone else has said, boil it for a minute then pop it off and put it back on. Shouldn't be too hard man.
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