Deleted
Joined on: Nov 16, 2024 18:29:28 GMT -5
Posts: 0
|
Post by Deleted on Feb 27, 2016 1:34:29 GMT -5
Earlier today I finally found a DM Austin. Upon closer inspection I noticed that the Round Eagle championship was missing the final plate. I checked around the package and couldn't find it. Can I contact Mattel/someone about this or not? I don't know if anyone else had this issue before. Bonus question: Does anyone else's Austin have that gap in the thigh like the one in the picture?  |
|
Daniel F'n Bryan
Main Eventer
Joined on: Jun 16, 2014 14:37:32 GMT -5
Posts: 3,349
|
Post by Daniel F'n Bryan on Feb 27, 2016 1:41:35 GMT -5
You can but if you can really deal with it i would try.
The thigh gap is common for any figure. Ive had plenty
|
|
|
|
Post by qdogg on Feb 27, 2016 2:54:24 GMT -5
might be at the bottom of the box
|
|
|
|
Post by ZDB on Feb 27, 2016 3:03:38 GMT -5
Best option is just return it and find another
|
|
|
|
Post by bad guy™ on Feb 27, 2016 7:13:20 GMT -5
Can't hurt to call them and try. They should have a support number somewhere on the box or you can surely find it online.
They might need/want the receipt and/or proof of purchase UPC though, just in my dealings with other companies so just remember that.
|
|
Deleted
Joined on: Nov 16, 2024 18:29:28 GMT -5
Posts: 0
|
Post by Deleted on Feb 27, 2016 7:14:49 GMT -5
Save the receipt and just exchange it is going to be the quickest and best bet. If they aren't already, you'll soon find them all over. You already found one.
|
|
|
|
Post by Mongo Bears on Feb 27, 2016 7:16:10 GMT -5
Mine both have the plates and no thigh gap.
Just return it to store and get another one that's better.
|
|
becks007
Main Eventer
BELT MARK
Joined on: Aug 14, 2011 9:11:57 GMT -5
Posts: 2,185
|
Post by becks007 on Feb 27, 2016 11:12:37 GMT -5
Sucks about the missing plate on the belt though. Just shows again how poor Mattel's quality control have become as of late.
|
|
