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Post by "The Visionary" Eldniw on Jul 10, 2019 20:17:02 GMT -5
So Sunday, I ordered UE Bret Hart.
Today, my box arrived. No UE Bret. 4 figures I didn't order.
Never had this happen in over 15 years of buying from Ringside.
So what happens in a case like this?
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Post by rKoNomad316 on Jul 10, 2019 20:27:44 GMT -5
Contact Ringside.
You’ll send back the wrong order & they’ll send you the correct order.
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alphadeltaxray
Main Eventer
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Joined on: May 9, 2019 15:41:00 GMT -5
Posts: 3,004
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Post by alphadeltaxray on Jul 10, 2019 20:33:57 GMT -5
They will email you a shipping label. Had an exchange once due to damaged product. They are pretty fast about it, too.
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alphadeltaxray
Main Eventer
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Joined on: May 9, 2019 15:41:00 GMT -5
Posts: 3,004
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Post by alphadeltaxray on Jul 10, 2019 20:35:06 GMT -5
Just out of curiosity, what did they send you?
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Post by "The Visionary" Eldniw on Jul 10, 2019 20:37:29 GMT -5
Just out of curiosity, what did they send you? 66 KO 67 Dream 69 Rey And totally random, 51 Berzerker |
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Post by HandsomeHollywood on Jul 10, 2019 20:49:43 GMT -5
Everyone seems to do fine with Ringside. I had an issue once and they were a pain. Sent me an E63 Dusty with a damaged box, and the paint app of his wrist tape was around his elbow.
They eventually begrudgingly gave me a refund. I offered to send it back and have a correct one sent to me. They refused.
Not that big a deal, not enough for me to hate them. But it confused me as everyone else says they've had great customer service experiences.
It's because I'm Canadian, isn't it?
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Post by Jack Specific on Jul 10, 2019 22:09:24 GMT -5
I emailed CS and they said they had responded to your email earlier. This is wrestlingfigs.com forums, not Ringside Customer Service so they would be the ones to help you. Thank you.
JS
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Post by Jack Specific on Jul 10, 2019 22:15:03 GMT -5
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