RSC - Exclusive Warrior WM 12 -- Shipping soon?

I don't get why RSC should have to take the hit for something out of their control.

They initially notified us that it was delayed. They have customer service reps that answer emails and I believe phone calls too so I also don't get the concern for people that aren't on this forum - they can pick up a phone or shoot them an email if they are confused or check their order history and they will see that it hasn't shipped yet.

Most stores only give you a discount or coupon for issues that they messed up on and they are usually on future purchases. For example, Urban Outfitters (which never delivers preorders on time) offered a 15 percent discount since the vinyl record preorder was for a gold record, but the music label sent them clear records. Another time, after months of delay after delay emails, they notified me that they were cancelling a different record since they oversold and weren't getting enough stock to fulfill their orders. They gave me a $10 off my next purchase of $50 coupon. Both the discount and coupon excluded vinyl records which is the only thing that I buy from them.

I really don't have any personal examples of companies throwing away thousands of dollars due to an issue out of their control.

They aren't holding your money hostage - you can always cancel and get a refund.

Yep I work for them....or I have common sense and am not looking for a hand out. Either one I’m sure.

I realize it's not anyone's fault, but definitely the last time I pre-order a figure. Ridiculous.

WTF is up with people and the idea that asking for better communication means "constant" updates. You act like the last time they mentioned a delay to all the people who purchased the figure (not on a form a fraction of those people use) wasn't in FEBRUARY and it isn't almost a month past the deadline they gave 2 months ago. The delay is fine and understandable but they could at least send a follow up email after they've blown clean past the estimated arrival time.

INB4 BuT yOu CoUlD cAlL aNd EmAiL tHeM yOuR sElf, the point is that people shouldn't have to dig to find out why their stuff hasn't arrived a month after the estimated shipping date. Asking for a company to better communicate these things isn't whining, it isn't complaining, it's expecting quality customer service from a company as large and well known as RSC. 

I have figures that I have on preorder that we’re scheduled for early March that I still haven’t received. I also have yet to receive an email communicating the delay. The order says pending. I’m not mad about the delay I’m just bummed that they don’t let customers know what’s going on. Not to mention all the times I’ve got horribly damaged stuff and they never accept responsibility

A hand out? I cancelled mine, so obviously it wouldn’t be anything to me. 

Can y'all stop bitching? It's only a figure and they've told you what's up. I've been waiting for this for like 10 years, I can wait a few more months.

It’s not even so much the amount, it’s that every thread gets derailed by these same people into pretty much the same sort of topic. It’s never a discussion anymore, it’s just negative negative negative and that goes for all the figure threads, the wrestling thread.

LOL at anyone out here acting like RSC isn't the single most reliable place to get your mitts on these figures LOL

"I'm not entitled, it's just" one single hiccup and y'all take to the streets like RSC has just plummeted to Wal-Mart and Target levels of reliability.