Post by neptuneandtheblues on Sept 6, 2022 20:51:02 GMT -5
Long story short...
I had a poor experience dealing with Jazzwares and a broken figure. Got Unmatched 4 from Ringside. Jade's wrist was broken. Ringside is clear about being not responsible for broken figures, which is cool. Contacted Jazzwares. Had to jump through an enormous amount of hoops, which is cool; they want to ensure they're not being ripped off. Once I submitted all the needed info., I was told that the figure could not be replaced, and I could choose from a list of the Unmatched 3 pegwarmers. Needless to say, I was so pissed. Once I find a Jade in the wild, I will return the broken Jade. I would recommend not even contacting Jazzwares over a broken figure, just return it.
I had a poor experience dealing with Jazzwares and a broken figure. Got Unmatched 4 from Ringside. Jade's wrist was broken. Ringside is clear about being not responsible for broken figures, which is cool. Contacted Jazzwares. Had to jump through an enormous amount of hoops, which is cool; they want to ensure they're not being ripped off. Once I submitted all the needed info., I was told that the figure could not be replaced, and I could choose from a list of the Unmatched 3 pegwarmers. Needless to say, I was so pissed. Once I find a Jade in the wild, I will return the broken Jade. I would recommend not even contacting Jazzwares over a broken figure, just return it.
