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Post by PJ on Apr 9, 2023 10:23:59 GMT -5
Again they have no control on their shipping rates. That is the carrier’s who set that. So swap carriers? They already use/offer three of the four major carriers in UPS, USPS and FedEx. What’s left DHL?
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Post by Evil Abed on Apr 9, 2023 10:24:49 GMT -5
As someone who works in Distribution for a living, PJ is 100% correct. Our rates are set by our carrier and have scheduled pickup every day to the warehouse. And its not as easy as switching carriers, some may not be available in your area. Certainly sucks for the international customers, but to drive home the point - we were trying to ship a single sheet of paper for a customer proof to Puerto Rico and the cheapest option would have been over 100$ to ship. So it is a reality unfortunately that RSC likely has no control over.
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Post by Rock-Is-King on Apr 9, 2023 14:14:50 GMT -5
Like someone said earlier, it all comes down to being about the money, if they can get it they’re gonna take it … as long as people continue to pay ridiculous amounts (and they will) they will continue to charge ridiculous, unnecessary amounts & laugh while they’re doing it … Now this will never happen but if a whole bunch of their customers banned together, stopped using RSC & took their business to other sources for a while, those prices would drop, they’d have no choice … but it would also probably be much harder for international customers like yourself to actually find those other sources to purchase from unfortunately
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wrestlingfan2011
Main Eventer
Lucky lucky
Joined on: Apr 5, 2011 13:21:19 GMT -5
Posts: 2,465
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Post by wrestlingfan2011 on Apr 9, 2023 14:55:59 GMT -5
It happened to me, I ordered some elite stands for my figures and they cost me $10 shipping because i bought like 8 boxes. So when i was gonna order 5 boxes last year for christmas the shipping was over $20 almost and i was no way that is to much. When i checked for one box the shipping was $7 and i'm like what. But when i put up the 30 stands that comes on the AEW box the shipping was cheaper than ordering 5 boxes for the elite ones. How is that possible?
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Post by AxelSmackdown on Apr 9, 2023 15:07:45 GMT -5
I just don’t understand how their shipping literally doubles every time you add an additional figure to the cart. wonder how many times they’ve overpriced shipping and just pocketed the money? Personally where I’m in the states if shipping costs me $12 but when they ship it, it only costs them $9, I’m not going to fuss about it (plus I can’t fuss about it because Idk how much it actually costs them lol). But internationally you know if they charge like $50 for shipping but if it actually only costs $35 they’re not going to let the buyer know and refund them.
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,261
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Post by Warriah' on Apr 9, 2023 15:34:18 GMT -5
They already use/offer three of the four major carriers in UPS, USPS and FedEx. What’s left DHL? A couple months ago I placed a large order from Amazon US. 4 ultimates and 5 elites and they charged $36 to ship here to the UK. RSC shipping would have been around $100 more. Clearly something is wrong. They’d see more business if they can resolve it. Clearly they can if every other company can offer shipping multiple items in one box for less than they’d charge separately.
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Post by PJ on Apr 9, 2023 16:04:08 GMT -5
They already use/offer three of the four major carriers in UPS, USPS and FedEx. What’s left DHL? A couple months ago I placed a large order from Amazon US. 4 ultimates and 5 elites and they charged $36 to ship here to the UK. RSC shipping would have been around $100 more. Clearly something is wrong. They’d see more business if they can resolve it. Clearly they can if every other company can offer shipping multiple items in one box for less than they’d charge separately. lol. You’re delusional if you are actually comparing Amazons shipping rates to RSC. Amazon is a global company with thousands of locations all over the world with their own trucks and planes. But even if they didn’t have their own trucks/planes they still have thousands of locations all over the world so every carrier is giving them great rates because of the amount of volume they generate. And RSC a single building operation. Of course amazon has much better rates. lol
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,261
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Post by Warriah' on Apr 9, 2023 16:09:08 GMT -5
A couple months ago I placed a large order from Amazon US. 4 ultimates and 5 elites and they charged $36 to ship here to the UK. RSC shipping would have been around $100 more. Clearly something is wrong. They’d see more business if they can resolve it. Clearly they can if every other company can offer shipping multiple items in one box for less than they’d charge separately. lol. You’re delusional if you are actually comparing Amazons shipping rates to RSC. Amazon is a global company with thousands of locations all over the world with their own trucks and planes. But even if they didn’t have their own trucks/planes they still have thousands of locations all over the world so every carrier is giving them great rates because of the amount of volume they generate. And RSC a single building operation. Of course amazon has much better rates. lol I could order the same quantity/weight of items from spamS, eBay, entertainment earth, or any number of single location places akin to RSC and I can guarantee RSC would charge upwards of $100 more to ship 8-9 figs. This isn’t just about amazon. RSC international shipping rates are ridiculous and no other company would charge as much to ship multiple items separately as they would together.
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Post by Rocket_Fuel_Merchant on Apr 9, 2023 22:17:49 GMT -5
Can anyone explain why the cost of shipping has again gone crazy on ringside? A few months back I ordered elite 96 Hogan and paid $12. Now if I want a defining moment figure it’s $23 to Australia. How on earth can it have doubled? They all come in a plain cardboard box with no packaging at all. What’s the justification here guys? I support the site so much, but this is out of control. The Ringside Tax
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YeehawMan
Mid-Carder
Joined on: Oct 24, 2022 5:54:46 GMT -5
Posts: 345
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Post by YeehawMan on Apr 9, 2023 22:33:25 GMT -5
They virtually scam international customers with RSC exclusives, the Darby coffin set is like $100 and rings cost like $200 in shipping
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Post by The Everlasting Spirit © on Apr 10, 2023 13:50:53 GMT -5
You just keep selecting parts of my post so this is becoming pointless. If a guy off the street AND every other company can beat these prices rsc needs to look at why they have no better options. Again they have no control on their shipping rates. That is the carrier’s who set that. Someone walking off the street to the PO/UPS/FEDEX/DHL isn’t paying for a premium service. So they have cheaper rates. We don’t know what kind of volume the other companies have compared to RSC so their rates will be different depending on what the carrier sets their accounts up as. And although you didn’t say this for the custom fees I have seen people say they wish RSC would mark the form as gifts or make it a lower value than what is was. That’s fraud for them to do that and they aren’t going to risk their business doing something illegal. As for combining shipping that’s probably not something RSC can do. Maybe their system isn’t set to handle combining shipping charges on multiple orders because we have paid for everything upfront when we placed an order. So it’s possible it isn’t capable of combining multiple orders place into one order? Or more than likely they don’t have the facility space to hold onto orders in a “pile of loot” type service like other sites do. Maybe customers would like the option of an economy or premium service so they can choose. Even so I'd expect anyone having a trailer come to pick up the parcels due to volume is going to get a better rate like for like than those taking 1 parcel to the post office. Even just having a business vs consumer rate will make the difference because when you insure consumer goods you are insuring a higher rate than business goods which when shipped to consumers are only insured to the cost value of the goods not retail. Also their system not handling combined shipping rates would seem rather poor in this day and age. Most ecommerce platforms would offer this out the box. Source: Worked for a 3rd party logistics company dealing with international shipping ecommerce companies and project managed brexit rules implementation so know way more than I'd like to know about export and import.
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Post by mcfclee on Apr 10, 2023 15:40:07 GMT -5
Be careful of PJ will be in tk tell you how we can’t compare to anyone smaller, bigger or the same size and should just be happy we have the option to ship at all.
It’s obvious there is an issue. It’s obvious people will order leas if it’s not fixed. It’s also been addressed before and the rates did change for a few years. It’s just gone back again.
Can we get some help here?
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danfdan
Mid-Carder
Joined on: Feb 9, 2021 16:50:24 GMT -5
Posts: 324
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Post by danfdan on Apr 10, 2023 15:52:43 GMT -5
The issue is the combined shipping. I get why and would expect to pay more for shipping than I would Amazon. But there is no way on earth that they can't offer combined shipping prices especially if box stays roughly the same
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Papi Joker
Main Eventer
INTERNATIONAL COLLECTORS LIVES MATTER
Joined on: Feb 23, 2016 23:56:30 GMT -5
Posts: 1,603
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Post by Papi Joker on Apr 10, 2023 19:37:51 GMT -5
It is an issue when compared to say spamS, RSC sometimes the shipping is less, but as someone who is also in the shipping industry I can guarantee the carriers offer RSC better rates for bulk shipping. Weather you work in the industry or not unless you are overseas (or have bought internationally) you really cannot have a say. They are probably charging us for filling out the declaration form or something petty, RSC team has been rude to me in the past when enquiring, one time I had pre-ordered a fig and asked if I could piggy back (one more figure) to it and they said NO MORE CHANGES ALLOWED - in other words I couldn't bulk buy that time - then they send you botched true FX head scans or damaged goods (which Mattel will not resolve here let alone RSC). It is hard to get PJ to give his honest opinion, PJ you are a legend here mate and been doing this for a long time, you are really cool and polite but your opinion is always biased. Just like the other day we were talking about the fact that UE's are out of scale and you started with the Basics talk (comparing apples to bananas). As a mod I understand (maybe you are an influencer as well so have to watch out - that is fair enough) but thank you for your input always. The international collectors always suffer and it is showing with the WCW Nitro stage crowd fund. We live a lot closer to CHINA and have to pay a lot more, how come they can't bypass USA? Is it because they are boxed there? idk... All we are asking for is for a solution so we can spend more on toys and less on fees since the international distribution is bad now.
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Slaughterama
Mid-Carder
Joined on: Dec 22, 2022 2:32:55 GMT -5
Posts: 315
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Post by Slaughterama on Apr 10, 2023 19:59:51 GMT -5
Not really a RSC thing. You’ll see the same sort of thing on eBay. Even for loosies.
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YeehawMan
Mid-Carder
Joined on: Oct 24, 2022 5:54:46 GMT -5
Posts: 345
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Post by YeehawMan on Apr 10, 2023 20:39:09 GMT -5
Not really a RSC thing. You’ll see the same sort of thing on eBay. Even for loosies. I can buy 10 figures from RSC and it’ll be less than half the shipping cost than what they charge for their exclusive rings to be shipped It’s costs $223 in shipping for the ring and $101.75 for 10 figures, they offer 0 discounts for ordering multiple items It’s a blatant rip off
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Post by PJ on Apr 10, 2023 20:52:27 GMT -5
It is an issue when compared to say spamS, RSC sometimes the shipping is less, but as someone who is also in the shipping industry I can guarantee the carriers offer RSC better rates for bulk shipping. Weather you work in the industry or not unless you are overseas (or have bought internationally) you really cannot have a say. They are probably charging us for filling out the declaration form or something petty, RSC team has been rude to me in the past when enquiring, one time I had pre-ordered a fig and asked if I could piggy back (one more figure) to it and they said NO MORE CHANGES ALLOWED - in other words I couldn't bulk buy that time - then they send you botched true FX head scans or damaged goods (which Mattel will not resolve here let alone RSC). It is hard to get PJ to give his honest opinion, PJ you are a legend here mate and been doing this for a long time, you are really cool and polite but your opinion is always biased. Just like the other day we were talking about the fact that UE's are out of scale and you started with the Basics talk (comparing apples to bananas). As a mod I understand (maybe you are an influencer as well so have to watch out - that is fair enough) but thank you for your input always.The international collectors always suffer and it is showing with the WCW Nitro stage crowd fund. We live a lot closer to CHINA and have to pay a lot more, how come they can't bypass USA? Is it because they are boxed there? idk... All we are asking for is for a solution so we can spend more on toys and less on fees since the international distribution is bad now. I disagree because the topic was about poor scaling. And when Mattel took over the license they said that all their core lines were going to scale together so they could be in the same Universe. I pointed out that they’ve already botched it up for a while now. Hitman, Sting, Orton, McIntyre to name a few all have basics that are much shorter than their Elite counterparts. So UE’s being out of scale shouldn’t have been a surprise because messed up scale on certain wrestlers between the core lines has been going on for years now. And I’ve call them on it quite often as there’s been plenty of Orton, McIntyre & others figures I passed on because they were so much shorter than their Elites and older basics. And no I am not an influencer.
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Post by SteveHulk on Apr 10, 2023 21:01:22 GMT -5
It is an issue when compared to say spamS, RSC sometimes the shipping is less, but as someone who is also in the shipping industry I can guarantee the carriers offer RSC better rates for bulk shipping. Weather you work in the industry or not unless you are overseas (or have bought internationally) you really cannot have a say. They are probably charging us for filling out the declaration form or something petty, RSC team has been rude to me in the past when enquiring, one time I had pre-ordered a fig and asked if I could piggy back (one more figure) to it and they said NO MORE CHANGES ALLOWED - in other words I couldn't bulk buy that time - then they send you botched true FX head scans or damaged goods (which Mattel will not resolve here let alone RSC). It is hard to get PJ to give his honest opinion, PJ you are a legend here mate and been doing this for a long time, you are really cool and polite but your opinion is always biased. Just like the other day we were talking about the fact that UE's are out of scale and you started with the Basics talk (comparing apples to bananas). As a mod I understand (maybe you are an influencer as well so have to watch out - that is fair enough) but thank you for your input always. The international collectors always suffer and it is showing with the WCW Nitro stage crowd fund. We live a lot closer to CHINA and have to pay a lot more, how come they can't bypass USA? Is it because they are boxed there? idk...All we are asking for is for a solution so we can spend more on toys and less on fees since the international distribution is bad now. I actually thought that the other day... especially for something the size of the Nitro stage, surely there must be a way of having them sent directly to the UK/Mattel UK?
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Post by RSCTom on Apr 11, 2023 14:20:29 GMT -5
Everyone can dance around the reality of what PJ is telling them all they want but it's how it is. There's no bias in what he's saying and it's the reality as to why it fluctuates. One thing I don't get why people don't consider, wouldn't the sales from as many international customers as possible outweigh a few extra shipping dollars? It wouldn't make any sense to do something like hold on to a stock of things we are hoping are bought and shipped to simply make space just so we can charge shipping money for fun. Sometimes the suggestion you can make that seems simplest just isn't possible on the scale you're considering.
We've said an endless amount of times we wish it were different, but this is what's available to us at our current size, shape and place within the economy. If you do have someone that can forward to you and it's cheaper, I'd suggest it. To think we want less customers and are trying to trick the ones we have into paying extra doesn't track.
Also no one is pocketing excess shipping money because if that were the case I would put it all in one of those air tanks that blows money around and film myself capturing it just so everyone could see.
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Post by mcfclee on Apr 11, 2023 14:53:49 GMT -5
Everyone can dance around the reality of what PJ is telling them all they want but it's how it is. There's no bias in what he's saying and it's the reality as to why it fluctuates. One thing I don't get why people don't consider, wouldn't the sales from as many international customers as possible outweigh a few extra shipping dollars? It wouldn't make any sense to do something like hold on to a stock of things we are hoping are bought and shipped to simply make space just so we can charge shipping money for fun. Sometimes the suggestion you can make that seems simplest just isn't possible on the scale you're considering. We've said an endless amount of times we wish it were different, but this is what's available to us at our current size, shape and place within the economy. If you do have someone that can forward to you and it's cheaper, I'd suggest it. To think we want less customers and are trying to trick the ones we have into paying extra doesn't track. Also no one is pocketing excess shipping money because if that were the case I would put it all in one of those air tanks that blows money around and film myself capturing it just so everyone could see. Can you at least explain why it’s jumped so sharply this month then? $12 to $23 for a single figure is a massive raise.
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