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Post by Hulkamaniac on Feb 29, 2008 6:32:04 GMT -5
So I had a guy from ebay purchase an item from me. I shipped it to him and he claims he didn't get it. I have a tracking number that shows he received it at the address he gave me. He responded by leaving positive feedback that said, "Item never shipped, total waste of money." Is there anyway I can get this removed because it's grossly inaccurate? I furnished him with the tracking number, but he apparently doesn't care.
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Post by carly1988 on Feb 29, 2008 6:46:44 GMT -5
i think the only way feedback on ebay can be removed or changed is by a mutual agreement and contacting ebay. I left feedback recently for replicawrestlingbelts that was negative cause he sent me the wrong item. Any other way i dont think you can just click a button and change it. Not 100 percent sure though. I would check and see if Ebay has a FAQ section
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Post by ● kaneisdaman ● on Feb 29, 2008 7:13:39 GMT -5
I believe you can actally start a dispute in the dispute console. I remember once seeing an option for the dispute over feedback. Otherwise contact ebay because i know sellers are able to respond to incorrect feedback.
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Returnal
Main Eventer
Joined on: Jun 5, 2005 3:05:14 GMT -5
Posts: 3,679
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Post by Returnal on Feb 29, 2008 7:46:58 GMT -5
Haha atleast you're getting feedback buddy i did 2 deals (My first 2) and got none.
As for the original question i have no clue but just check the help pages i'm sure you'll find something in there.
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Post by Greg Weinstein on Feb 29, 2008 8:35:58 GMT -5
You can agree to mutually remove it.
I don't understand - he left you a positive feedback claiming the item never arrived?
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Post by Hulkamaniac on Feb 29, 2008 8:38:57 GMT -5
You can agree to mutually remove it. I don't understand - he left you a positive feedback claiming the item never arrived? Yeah. He left positive feedback but instead of saying the typical, "great seller, good item, blah blah blah" he said. "item never arrived, total waste of money." |
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Deleted
Joined on: Dec 4, 2024 14:30:48 GMT -5
Posts: 0
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Post by Deleted on Feb 29, 2008 15:58:08 GMT -5
if it's positive I wouldn't worry about it. It won't effect your feedback % in a bad way. It's not like someone reads every single positive feedback. If it was negative I would get pissed. Just write something under the response to his feedback like, "Huh?" and provide the tracking number. Something that shows you don't know where he's coming from with his comment.
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Post by King Bálor (CM)™ on Feb 29, 2008 16:03:44 GMT -5
You can agree to mutually remove it. I don't understand - he left you a positive feedback claiming the item never arrived? Yeah. He left positive feedback but instead of saying the typical, "great seller, good item, blah blah blah" he said. "item never arrived, total waste of money." I've accidentally done that. I forget to click negative and leave positive checked and then write negative comments. |
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Post by sheikydeik on Mar 1, 2008 0:16:50 GMT -5
same thing happened to my moms ebay account, without the positive feedback. i dont know what people gain claiming they never receive packages when they do, but they do it
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