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Post by SCSA #1 Fan AKA loubowski on Nov 19, 2011 1:15:13 GMT -5
Im not upset that my order got backorder i always try to get up at 6am and see what they have i slept in and will lose out. But i do think that if mattel doesn't honor those order's we should get something off the Matty Orders on Monday like a coupon for 15% off or free shipping. Maybe someone will post something like that too mattel. to the one's that got them can't wait for pic's... mattel ships faster than matty.....
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Post by Gangrel-Brood on Nov 19, 2011 1:24:32 GMT -5
I'll wait it out, considering I didn't want them THAT badly, plus I'd ordered some other things they had while I was at it. Big Show with hair and Triple H with a non-funky headscan will be mine!
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Deleted
Joined on: May 6, 2024 13:31:53 GMT -5
Posts: 0
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Post by Deleted on Nov 19, 2011 2:35:57 GMT -5
Yeah if I don't get my order I will be upset. Not so much because of the Rockers, but because I ordered other things that I wouldn't have ordered had I not been able to get the Rockers at that price. With the 15% off, it was more beneficial to purchase multiple items, so now if the order gets canceled, I'm going to pay more for stuff? A bit frustrating.
Hopefully my order goes through. I ordered pretty early, but still got the backorder notice.
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Post by jrjumpshot on Nov 19, 2011 2:39:34 GMT -5
I'm on backorder as well. I guess I will just order another set on Monday and if I end up with two sets, so be it I guess. I don't think I will have too much problems moving the extra set for trade.
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Post by AlexWestCollects on Nov 19, 2011 3:12:49 GMT -5
idk my whole take on this is yea matty f'd up but at the end of the day they put them up for sale and they should honor each order. Thats coming from a guy who missed out on these today.
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Deleted
Joined on: May 6, 2024 13:31:53 GMT -5
Posts: 0
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Post by Deleted on Nov 19, 2011 9:46:16 GMT -5
idk my whole take on this is yea matty f'd up but at the end of the day they put them up for sale and they should honor each order. Thats coming from a guy who missed out on these today. Well said.
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Post by Triple S on Nov 19, 2011 14:28:31 GMT -5
I love how everyone feels they are OWED something, on a mistake.
You missed out on the $19.99 price, just like many others did. It's tough, but you aren't owed a damn thing.
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Post by PJ on Nov 19, 2011 14:59:44 GMT -5
When I saw them on their site I ordered them yesterday morning like many others. Although I also figured it was a mistake and I fully thought my order would be canceled before 7am and I'd be ordering them again from Matty on Monday. Turns out it was a mistake, but I was one of the lucky ones who had ordered them early enough that their supply would cover my order. Am I glad that I saved $20 on my order because of it? Sure, but like I said in my mind I was fully planning to have to reorder them on Monday from Matty. Mistakes happen sometimes I've benifited from them other times I've not.
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PrideFcF
Main Eventer
Joined on: May 7, 2008 13:26:21 GMT -5
Posts: 3,807
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Post by PrideFcF on Nov 19, 2011 15:01:18 GMT -5
I love how everyone feels they are OWED something, on a mistake. You missed out on the $19.99 price, just like many others did. It's tough, but you aren't owed a damn thing. I think it's a 50/50 thing. I definitely agree that nobody should be angry and feel owed. At the same time, I don't think it's unreasonable for some people to feel the orders should be fulfilled within reason (Mattel should maybe fulfill 1 set per order, per household, and not anything above that). It's something they obviously don't need to do, but it's a more reasonable gesture to their customers than "we screwed up, you'll have to pay more on the other site". I'd imagine that's something Mattel would need to do though, as I don't feel Mattelshop.com has any say in the matter (hence the screwy customer service responses people have gotten). Like I said before in the other threads, it is what it is. If my order is canceled, I'll take it in stride. It may prevent me from ordering the set at all, but it won't stop me from giving Mattelshop.com my business in the future. They've always done right by me before with their prices and prompt shipping.
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Post by Gangrel-Brood on Nov 19, 2011 15:14:01 GMT -5
Anyone else notice that the list price on the set in their order went down two bucks? What the heck?
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Post by Chewdeezy on Nov 19, 2011 15:21:15 GMT -5
Did you use a discount code? Anyone else notice that the list price on the set in their order went down two bucks? What the heck?
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Post by Gangrel-Brood on Nov 19, 2011 15:29:27 GMT -5
Did you use a discount code? Anyone else notice that the list price on the set in their order went down two bucks? What the heck? Ah...that's it. Sorry.
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Post by Triple S on Nov 20, 2011 12:08:10 GMT -5
I love how everyone feels they are OWED something, on a mistake. You missed out on the $19.99 price, just like many others did. It's tough, but you aren't owed a damn thing. I think it's a 50/50 thing. I definitely agree that nobody should be angry and feel owed. At the same time, I don't think it's unreasonable for some people to feel the orders should be fulfilled within reason (Mattel should maybe fulfill 1 set per order, per household, and not anything above that). It's something they obviously don't need to do, but it's a more reasonable gesture to their customers than "we screwed up, you'll have to pay more on the other site". I'd imagine that's something Mattel would need to do though, as I don't feel Mattelshop.com has any say in the matter (hence the screwy customer service responses people have gotten). Like I said before in the other threads, it is what it is. If my order is canceled, I'll take it in stride. It may prevent me from ordering the set at all, but it won't stop me from giving Mattelshop.com my business in the future. They've always done right by me before with their prices and prompt shipping. It's the same situation as RSC's Early Bird Sale. You've gotta be quick. It's first come, first serve. Some were quick enough to get it at the $19.99 price, some weren't. It's just silly for some to not even order the set, even though they had FULL intentions on Monday, before MattelShop even got in that wrongful shipment. Again, it shows how pissy people get on here... when they don't get what they want. It's really sad.
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