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Post by The Outsider on Aug 18, 2014 17:40:45 GMT -5
No one OWES me any figures. I don't want anything FREE. Amazon wouldn't allow me to simply EXCHANGE it. I'm willing to send it back. I'm not trying to game a free figure out of either Mattel or Amazon, just want what's right. Seeing as this is an online exclusive and vouchers wouldn't work online actually maybe Mattel will work something out with you where they send you a replacement. All I know is tons of my figures have broke or been defective and it's MATTEL that you go to for help not the place you bought it from. The ONLY other defective fig I had (William Regal's hand fell OFF), Wal-Mart took it back, no sweat. I don't want to even have to send it back for an exchange, if I can fix it. |
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Post by The Outsider on Aug 18, 2014 17:43:05 GMT -5
No, but they sold it. Any RETAILER who sells items should be, in theory, willing to accept a defective item and do an exchange. You've never taken anything back to a store because it was defective? Tell me which store you know of the MAKES the items the sell. This is true. OP, ignore the childish replies in the thread that don't understand the vendor's responsibility. If you can't repair the foot yourself using the technique given by posters above, then Amazon are obligated to deal with the defective item they sold you. Don't let it drop. Right. And what got me frustrated was the fact that one of the largest retailers (online or storefront, I don't care) has no exchange policy. I understand if they were out-of-stock, but the guy I spoke to told me there were plenty in stock, if I chose to order a new one. |
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Post by Yayo on Aug 18, 2014 17:44:22 GMT -5
Wow, I feel bad for OP, getting crapon by a bunch of people because a product he ordered was defective and the retailer seemingly has no obligation in fixing this? I see people complaining about a bent card on here all the time when it comes to amazon, but when I guy gets a genuinely defective product people gang up on him with outrageous insults
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Post by The Outsider on Aug 18, 2014 17:47:25 GMT -5
Wow, I feel bad for OP, getting crap on by a bunch of people because a product he ordered was defective and the retailer seemingly has no obligation in fixing this? I see people complaining about a bent card on here all the time when it comes to amazon, but when I guy gets a genuinely defective product people gang up on him with outrageous insults I get why they could be tired of hearing people complaining about their Amazon orders BECAUSE of so many MOC collectors complaining about their carding. I was seriously just venting and looking to see if foot reversals are something that can be done. |
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Post by qdogg on Aug 18, 2014 17:47:44 GMT -5
I hope at least one of my Mankind's doesnt go through hell fire and brimstone on its way to me.
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Post by kingnothing ~ Hardwired... on Aug 18, 2014 17:49:14 GMT -5
Dude, just email Mattel and tell them, they'll probably give you a voucher. See how easy that would be instead of ****ing yourself over it? Breathe brother, breathe. Dude, I'm cool. I just wanna punch Amazon some. All I was looking for with my post was an answer to reversing the foot. I'm not out to do a whole refund/re-order hassle thing. Perhaps the title to this thread should be "How to swap out a reversed foot" instead of telling an online company "F" you and to eat a fat one. Just a thought. Also, myself, and several other friends and acquaintances have dealt with Amazon for years. For the handful of times we've had issues we have never had problems sending something back. I literally sent something back to them last month. Went online, went to their returns page, got free return shipping printed out and had until the 22 of this month to ship it back in any box I could find if not the one I got in the first place. I didn't even have to speak to someone from Amazon if I didn't want to. My new item was shipped out 2 days later and I had it by the end of the week. ZERO hassle. Can you access your Amazon account and get a return this way? |
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Post by The Outsider on Aug 18, 2014 17:49:27 GMT -5
I hope at least one of my Mankind's doesnt go through hell fire and brimstone on its way to me. Me too. ;-) |
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Post by The Outsider on Aug 18, 2014 17:51:04 GMT -5
Dude, I'm cool. I just wanna punch Amazon some. All I was looking for with my post was an answer to reversing the foot. I'm not out to do a whole refund/re-order hassle thing. Perhaps the title to this thread should be "How to swap out a reversed foot" instead of telling an online company "F" you and to eat a fat one. Just a thought. Also, myself, and several other friends and acquaintances have dealt with Amazon for years. For the handful of times we've had issues we have never had problems sending something back. I literally sent something back to them last month. Went online, went to their returns page, got free return shipping printed out and had until the 22 of this month to ship it back in any box I could find if not the one I got in the first place. I didn't even have to speak to someone from Amazon if I didn't want to. My new item was shipped out 2 days later and I had it by the end of the week. ZERO hassle. Can you access your Amazon account and get a return this way? No, the guy told me I would have to re-order it, then I could send the item back once I print the label. I will get the refund for this purchase in about a week. No exchanges. |
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Post by The Outsider on Aug 18, 2014 17:52:38 GMT -5
Dude, I'm cool. I just wanna punch Amazon some. All I was looking for with my post was an answer to reversing the foot. I'm not out to do a whole refund/re-order hassle thing. Perhaps the title to this thread should be "How to swap out a reversed foot" instead of telling an online company "F" you and to eat a fat one. Just a thought. Also, myself, and several other friends and acquaintances have dealt with Amazon for years. For the handful of times we've had issues we have never had problems sending something back. I literally sent something back to them last month. Went online, went to their returns page, got free return shipping printed out and had until the 22 of this month to ship it back in any box I could find if not the one I got in the first place. I didn't even have to speak to someone from Amazon if I didn't want to. My new item was shipped out 2 days later and I had it by the end of the week. ZERO hassle. Can you access your Amazon account and get a return this way? Okay, bro. Title fixed. ;-) |
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Rasslin.Bros
Main Eventer
WF 15+ Year Member
Joined on: Jul 7, 2006 14:45:50 GMT -5
Posts: 1,471
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Post by Rasslin.Bros on Aug 18, 2014 17:53:30 GMT -5
Amazon usually offers pretty easy returns/replacements. Mankind is still in stock, so replacements can be sent. Call them back, or chat in, and you should have a replacement in less than 10 min.
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Post by kingnothing ~ Hardwired... on Aug 18, 2014 17:54:26 GMT -5
Perhaps the title to this thread should be "How to swap out a reversed foot" instead of telling an online company "F" you and to eat a fat one. Just a thought. Also, myself, and several other friends and acquaintances have dealt with Amazon for years. For the handful of times we've had issues we have never had problems sending something back. I literally sent something back to them last month. Went online, went to their returns page, got free return shipping printed out and had until the 22 of this month to ship it back in any box I could find if not the one I got in the first place. I didn't even have to speak to someone from Amazon if I didn't want to. My new item was shipped out 2 days later and I had it by the end of the week. ZERO hassle. Can you access your Amazon account and get a return this way? No, the guy told me I would have to re-order it, then I could send the item back once I print the label. I will get the refund for this purchase in about a week. No exchanges. So you only spoke to someone about it, but didn't go online and try what I listed above anyway? I'm dead serious. I ordered wall mounted shelves for my PS4 and it arrived without the hardware to mount it. Went right to Amazon's return page and was done in 5 minutes. |
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Post by The Outsider on Aug 18, 2014 17:56:05 GMT -5
Amazon usually offers pretty easy returns/replacements. Mankind is still in stock, so replacements can be sent. Call them back, or chat in, and you should have a replacement in less than 10 min. I just spent a half an hour trying to explain to Harish that this is all I was looking to do. At one point during our talk, he tried to return my ENTIRE purchase, when all I wanted to do was send in the defective item and get a new one. At one point during the convo, I actually got frustrated enough to ask him to just send me a left foot/boot. That didn't fly. |
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Rasslin.Bros
Main Eventer
WF 15+ Year Member
Joined on: Jul 7, 2006 14:45:50 GMT -5
Posts: 1,471
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Post by Rasslin.Bros on Aug 18, 2014 17:57:20 GMT -5
Amazon usually offers pretty easy returns/replacements. Mankind is still in stock, so replacements can be sent. Call them back, or chat in, and you should have a replacement in less than 10 min. I just spent a half an hour trying to explain to Harish that this is all I was looking to do. At one point during our talk, he tried to return my ENTIRE purchase, when all I wanted to do was send in the defective item and get a new one. At one point during the convo, I actually got frustrated enough to ask him to just send me a left foot/boot. That didn't fly. Sometimes language barriers can be a pain. If needed, ask for a transfer to a rep in the US. |
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Deleted
Joined on: Nov 15, 2024 16:16:35 GMT -5
Posts: 0
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Post by Deleted on Aug 18, 2014 18:00:11 GMT -5
Thread is dumb, foot question was not only answered on the first page before the title edit, but quoted and replied to by the OP.
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Post by l on Aug 18, 2014 18:00:30 GMT -5
Never had a problem getting mattel to fix anything for me. They always seem more than happy to help when I give them a ring.
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foleyera89
Mid-Carder
Joined on: Dec 30, 2012 13:05:59 GMT -5
Posts: 437
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Post by foleyera89 on Aug 18, 2014 18:19:00 GMT -5
Thread is dumb, foot question was not only answered on the first page before the title edit, but quoted and replied to by the OP. POW!!! |
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Post by PJ on Aug 18, 2014 18:27:27 GMT -5
As long as it's the correct parts just put on backwards like others said it's a very simple fix. Just heat the foot and it'll pop off the stem that connects it to the boot. Then pop it on the correct way. But as stated a very simple fix that you shouldn't have to do on a new toy, but it is easy enough to do that you don't have to deal with the headache you have been dealing with.
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Post by The Outsider on Aug 18, 2014 18:28:25 GMT -5
Thread is dumb, foot question was not only answered on the first page before the title edit, but quoted and replied to by the OP. So was this. |
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Rattlehead
Main Eventer
WF 10 Year Member
Destruction can be beautiful!
Joined on: Apr 30, 2013 21:30:51 GMT -5
Posts: 3,332
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Post by Rattlehead on Aug 18, 2014 18:41:13 GMT -5
Dang that sucks, I really hope my Mankinds don't come too effed, already expecting them to come some sort of effed up haha
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Deleted
Joined on: Nov 15, 2024 16:16:35 GMT -5
Posts: 0
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Post by Deleted on Aug 18, 2014 18:56:34 GMT -5
the only thing you could even remotely try to blame amazon for is the bent carding. And you opened them anyway. Plus these figs have been sitting for over a year so of course the carding is gonna be imperfect. Just stop. I have zero issue with the carding, but way to read way too much into my back story there. I was more frustrated by the fact that they weren't willing to replace a defective item they sold. My post was more looking for an answer to a simple question than it was trolling for sympathy for a bunch of smartass children. Wow these guys really are douches today lol. NO I'd of done the same thing, the least they could have done was referred you to Mattel rather than just telling you no. I've popped off a few heads and I was always leery about that myself, so Idek how I'd feel about a foot. Good luck dude! Don't take these internet badasses seriously |
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