Deleted
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Post by Deleted on Dec 19, 2015 20:15:53 GMT -5
I feel the need to vent after a situation happened for the 1000th time. Today, I went to my local TRU to look for HOF 3 because they are hitting here in Canada. I didn't see any on the shelf so I asked an employee. He told me they all sold within today. I then asked him if he could check the back for another case and replied with "Sorry, everything we have is what's on shelves, we don't keep things in the back," and then he proceeded to walk away and started talking to another employee about going to a local bar. Am I the only one who hates it when employees do this? They are just being lazy! I can't begin to talk about how many TRU and Walmart employees have done this to me! Get off your lazy ass and go check the storage room! Seriously, these people are here to help customers, and they choose not to! Does this happen to you guys often?
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Deleted
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Post by Deleted on Dec 19, 2015 20:17:04 GMT -5
That sucks. In the U.S if you scan an item it tells you if it's in the back or not.
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Post by c-scope on Dec 19, 2015 20:19:26 GMT -5
That must suck. I usualy deal with the same guy when i ask about figures (he looks kinda like Daniel Bryan lol) and hes pretty cool.
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Post by Mongo Bears on Dec 19, 2015 20:22:44 GMT -5
The lazy employees are the ones stuck at the bottom of the pay scale so don't get too upset about it.
It's also possible that they know there aren't any in back because they've checked already.
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Deleted
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Post by Deleted on Dec 19, 2015 20:28:52 GMT -5
The lazy employees are the ones stuck at the bottom of the pay scale so don't get too upset about it. It's also possible that they know there aren't any in back because they've checked already. True, they may not be any in the back but once, at the same TRU, I asked one guy to check the back, he said everything is on shelves, and then I asked somebody else, and they checked the back and came out with a fresh case of E24(the newest series at the time). |
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weatherdude15
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Post by weatherdude15 on Dec 19, 2015 20:38:51 GMT -5
I'm failing to see how the employee is "lazy." He told you they put out what they had. He would know.
Never understood the go look in the back for me you lowly retail worker mindset. It's not their job to waste time by going to look in the back for every nerdy customer.
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Deleted
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Post by Deleted on Dec 19, 2015 20:44:01 GMT -5
Toys r Us generally does out as much as they can out. Barely anything goes into the back, aside from thousands of Lego sets and stuff that has a hard time selling.
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Figure kingdom
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Post by Figure kingdom on Dec 19, 2015 20:49:04 GMT -5
As someone who has worked retail in the past, some employees are told to say this to customers. Some employees in other departments simply don't have access to some areas in the back to look for stuff. That's how it was at Wal-Mart several years ago when I worked there at least.
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Post by kennyw86 on Dec 19, 2015 20:49:25 GMT -5
I have a seasonal job at TRU. All wwe toys are in the shelves, they arent kept in the back because they dont order that many.i told 3 different people just yesterday that we didnt have any of what they wanted in backstock, and was right every time, yet any one of them could have got on here and called me lazy and said i wasnt doing my job.
I work trucks, back of house, and stock shelves. If i say it isnt there, it isnt there.
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Post by c-scope on Dec 19, 2015 20:50:41 GMT -5
I have a seasonal job at TRU. All wwe toys are in the shelves, they arent kept in the back because they dont order that many.i told 3 different people just yesterday that we didnt have any of what they wanted in backstock, and was right every time, yet any one of them could have got on here and called me lazy and said i wasnt doing my job. I work trucks, back of house, and stock shelves. If i say it isnt there, it isnt there. lazy,just lazy. (Just kidding lol) |
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volunteerarmy
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Post by volunteerarmy on Dec 19, 2015 20:53:25 GMT -5
I walk in the back and look personally when that happens and have had no issue explaining to managers why I am back there. Yet to locate anything other than apologies so far.
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Deleted
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Post by Deleted on Dec 19, 2015 20:53:57 GMT -5
I have a seasonal job at TRU. All wwe toys are in the shelves, they arent kept in the back because they dont order that many.i told 3 different people just yesterday that we didnt have any of what they wanted in backstock, and was right every time, yet any one of them could have got on here and called me lazy and said i wasnt doing my job. I work trucks, back of house, and stock shelves. If i say it isnt there, it isnt there. This. I worked at TRU while I was going to college. |
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weizie
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Post by weizie on Dec 19, 2015 20:55:41 GMT -5
normally i would agree with the hate against the lazyness. I don't know how the Canadian Toys r us is ran, but this time of year, less than a week before christmas, there is damn near nothing in the back except bikes and power wheels. This goes for the few different TRUs i have worked in
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Post by JC Motors on Dec 19, 2015 20:57:28 GMT -5
I get that response from time to time
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doubled
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Post by doubled on Dec 19, 2015 21:02:11 GMT -5
This time of year I would think they may be a little burnt out. I'm so glad I never worked in retail.
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Post by Chewdeezy on Dec 19, 2015 21:20:05 GMT -5
If it makes you feel better, I used to work at TRU and knew my stuff. I would tell people that what we have is out and people didn't believe me. Then I stopped doing that and I would just walk to the back, sit down for a few seconds and then come back and said I checked and nothing is back there.
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Post by TheLastDude on Dec 19, 2015 21:27:50 GMT -5
There are only a little over five shopping days left until Christmas. They're not hiding stuff in the back just to piss you off. If they get something, it probably goes right out on the floor as soon as someone has time to stock it.
This is akin to the "scalper got it" theory as well. If a case is missing the popular toy, it HAD to be a scalper who got to it first. It couldn't be that there are multiple collectors in the area ALL trying to buy the same figure...
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Post by cmiller79 on Dec 19, 2015 21:46:03 GMT -5
But what if he was telling you the truth and they really didn't have any in the back?
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Post by Sizzle on Dec 19, 2015 21:48:36 GMT -5
I have a seasonal job at TRU. All wwe toys are in the shelves, they arent kept in the back because they dont order that many.i told 3 different people just yesterday that we didnt have any of what they wanted in backstock, and was right every time, yet any one of them could have got on here and called me lazy and said i wasnt doing my job. I work trucks, back of house, and stock shelves. If i say it isnt there, it isnt there. This is a good answer, but I see where the op is coming from. When I go to TRU, everything is overflowing the shelves. From old white card basics to the most recent set, you'll find it. |
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Deleted
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Post by Deleted on Dec 19, 2015 21:55:41 GMT -5
For all of you saying TRU doesn't keep things in the back, I have another story of something else that has happened to me. A few years ago, I was looking for E24, and TRU had none on shelves. I asked an employee, and they said "sorry, everything on shelves is what we have." After that, I asked another employee if they could look, and they actually did go look, and they came out with a fresh case of E24.
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