UE Hulk Hogan Shipping…..Again

My order was cancelled too. I have every Ultimate so far, but I'm not going to pick this up from eBay for crazy prices like I just did for the NHB SDCC.

I think Mattel will end up rereleasing it somewhere and hopefully if/when they do, they get rid of the Hollywood beards. I'm not sure why Amazon and Walmart make such a big deal about having their own exclusives when they can't deliver what people order.

A heel turn

Such strange distribution from Amazon but mine went from delayed to 8/12 yesterday to being shipped today? I thought for sure it was going cancelled like so many others.

I bought mine 8/30/21.

On 8/31/21, the delivery date updated to 8/9/22.

Still no cancelation from Amazon. Only says it will be arriving on Tuesday.

Waited a year and now I fully expect it to get canceled.

The one Hogan I actually wanted and this is what happens.

I guess pre-orders don't mean anything anymore. Makes me not want to pre-order anything from either party ever again. I don't understand why Mattel continues to give Amazon exclusives anymore. They manage to bungle every exclusive they've had. I'd be very embarrassed by this whole debacle

I used the chat feature to talk to costumer service. Asked if I could get some kind of compensation for my time like a similiar figure and they agreed. I was told to order a figure and once its delivered refer back to the chat to receive a refund as an apology.

No lie here. The item shipped for $138 from a third-party Amazon seller. I paid using my Amazon Store credit card. I returned to message them once it shipped and they issued me a refund for $102.44 onto my credit card. 



Also, I didn't said you could buy it and provide proof of purchase for a refund. I bought this item on Amazon, from a third-party seller that was not Amazon itself. Its not like I went on eBay and thought I'd email them my eBay order for a gift card or something. 

You didn't make your case clear enough and perhaps you didn't get the right CS rep. They all seem to handle things a bit differently. Also, it doesn't appear that any sellers on Amazon are offering this product anymore.

But it 100% was not a lie. I posted my own chats with my CS rep and it worked without any hiccups or pushback.

Here is exactly what I said to Amazon CS:


Hey, I am apart of an online community around these collectibles and many, many people are stating that this item was supposed to be delivered today. But they are now receiving emails stating their orders are being canceled. I ordered this item almost one full year ago and it is supposed to arrive today, but it has not shipped.


This item is an Amazon Exclusive and is not available at other retailers. The only other option to order this item on Amazon is quite pricey. I am wondering if I am able to request a gift card for the difference of this price to the new price as a make good for waiting over a year just to have my item delayed and canceled.

The rep assured me I could get the refund whichever way I'd prefer. I also assured my case by asking something along the lines of "so if I paid the $130 for this $30 item, Amazon will refund me the difference?" And he said yes.

Has anyone stopped and thought that maybe this was Mattel’s plan so that in the future Amazon orders significantly more inventory in the future for all purchases? Remember we really aren’t Mattel’s buyer at the end of the day, Amazon and all the retailers are. Profits over people.

Either way, I’m in the same boat as everyone here. Waited an entire year for a shipment notification and then hours before it was scheduled to be delivered - canceled.

Whatever the case may be, it's 24 hours later and we still haven't gotten response from anyone regarding why so many of our orders have been canceled.