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Post by alanpartridge on Dec 2, 2021 11:37:03 GMT -5
I'm grateful we got a tiger stripes one. We ain't getting the rising sun one. DEAL WITH IT!
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Post by RSCTom on Dec 2, 2021 12:34:51 GMT -5
yea it’s understandable just saying it tho Idk what say you have but maybe a replacement with standard RVD and a $10 refund would be something I was interested in so it can be one order and one shipping charge Will we be notified via email? Cause the refund/charge will likely be overlooked by a lot of people myself included. Thanks 👍 I ordered mine with Hogan - will my whole order be cancelled, or just the RVD? Really these are customer service issues which admittedly I don't want to give too deep of an answer on because I'm simply not involved in that department even though I used to be a decade ago. My guess is that you will either be notified you're being refunded or in JP's case you'll get the figure you ordered and a slip letting you know your figure was refunded and the day it happened. If you haven't gotten an email yet you just have to wait, that's all. If it still doesn't show up after a significant amount of time, reach out to customer service to get a confirmation on exactly what happened. I only jumped in to pour some cold water on the idea that we wouldn't be responding or something as sometimes when stuff pops up here it gets run into the ground like there's a big conspiracy and people won't get their money back. In general WFigs is not the place for customer service issues. We have email and phone avenues you can reach out to in getting updates on your order or customizing what you'd like to do with your refunds at any time during business hours. Thanks
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hbksmrules1
Mid-Carder
Joined on: Jul 17, 2017 11:55:58 GMT -5
Posts: 191
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Post by hbksmrules1 on Dec 2, 2021 12:54:48 GMT -5
I just got an email from RSC about cancelation of the RVD chase. If you haven't received it yet I'm sure you all will soon!
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Post by Chip on Dec 2, 2021 13:01:01 GMT -5
Ringside isn't going to steal people's money. They are a legitimate business. If they got word from Mattel that the figure will not be on their shipments and is cancelled, they will go through the orders and issue refunds. If someone takes 15 seconds to actually think rationally about this..... they will send you an email confirming the item was cancelled and refund your original payment. This kind of thing takes a bit of time. Ringside has a lot of actual orders they need to be shipping, plus we just got through a busy holiday weekend, etc. They don't need to put out a formal statement explaining the situation. All someone has to do is actually think about it and they get their explanation. What anyone should have an issue with is the entire situation surrounding this figure and the absolute ridiculousness of it being cancelled in the first place. But THAT's not going to be a "thing". It's done and over, it's not happening. Anyone who ordered it will get their money back from wherever they got it from. I certainly wasn't trying to drag RSC with this post, this was more or less me holding out hope that orders might be fufilled. I know refunds will be sent, RSC is a top notch business. Them not saying anything officially had my hopes up a little bit, as naive as that sounds. oh i totally understand what you were saying. this wasnt meant as a direct response to you. just a general statement because i know how things tend to get around this board lately.
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Post by punksnotdead on Dec 2, 2021 13:03:42 GMT -5
Here’s hoping to another RVD elite soon, then. Plenty of fantastic attires to choose from Yeah. I'm sure a One Night Stand Ultimate is already slotted in somewhere. But he had so many great attires, and Mattel doesn't have that many guys to work with right now. Adding another guy in the mix with tons of great attires who we've only gotten one version of in Elite form is an awesome problem to have for Mattel.
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Post by aggressiveperfector on Dec 2, 2021 13:05:05 GMT -5
Haven’t seen the email yet…probably will here soon.
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viper412
Main Eventer
Joined on: Feb 9, 2021 15:36:42 GMT -5
Posts: 2,329
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Post by viper412 on Dec 2, 2021 13:05:40 GMT -5
I also got the email
Here’s what it says for those interested that may not have an order
Unfortunately one of the items on your order # has been canceled by Mattel.
That item is: (Chase Variant Yin Yang) Rob Van Dam - WWE Elite 91
The manufacturer Mattel has informed us that they are canceling this item. Therefore this item will need to be cancelled from your order. Please allow 5-10 business days for the refund to be put through.
We apologize for this situation caused by the manufacturer Mattel.
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Post by Jim Cornette’s Wendy’s Order🍔 on Dec 2, 2021 13:17:00 GMT -5
Booooo!
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GR81J
Main Eventer
Joined on: Mar 18, 2003 11:12:08 GMT -5
Posts: 1,294
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Post by GR81J on Dec 2, 2021 13:57:31 GMT -5
There has to be a moc or one lose out in the wild swing we got loose and moc pictures of the set already and even cole’s chase. So someone has it or there is a good amount of them out there
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banditman
Mid-Carder
Joined on: Jul 23, 2021 17:32:17 GMT -5
Posts: 213
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Post by banditman on Dec 2, 2021 14:15:17 GMT -5
Dammit, got the email lol
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Post by Deep Figure Value on Dec 2, 2021 14:26:05 GMT -5
The RVD Chase died so that the Camo Cole might live.
The Bill giveth, and The Bill taketh away.
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Post by AxelSmackdown on Dec 2, 2021 14:27:26 GMT -5
I was hoping Mattel would let RSC fill the orders they already got for him. Oh well. That’s $38 I get back.
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kanepilk
Superstar
Joined on: Oct 7, 2021 19:38:25 GMT -5
Posts: 505
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Post by kanepilk on Dec 2, 2021 15:05:39 GMT -5
I only jumped in to pour some cold water on the idea that we wouldn't be responding or something as sometimes when stuff pops up here it gets run into the ground like there's a big conspiracy and people won't get their money back.
To be fair, whether the issue of the day is RVD's outfit being pulled, Bray Wyatt still getting a figure released, or Kane's arm needing a replacement (etc. etc.) no response is always worse than just acknowledging the issue and saying something.
I don't think anyone expects RSC to close up shop overnight and leave the country with their pockets full of chase-RVD money that they've taken from the unsuspecting public. It's the 'ignore it and say nothing' response that riles people up.
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Old Zeke
Main Eventer
'Fraid old Zeke, he rides up here with me. Can't trust a pig with watermelons, you know.
Joined on: Jun 24, 2019 13:46:50 GMT -5
Posts: 3,366
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Post by Old Zeke on Dec 2, 2021 15:05:58 GMT -5
Just got the email. It is what it is - as long as the Hogan from my order comes in, that's all that matters to me.
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kanepilk
Superstar
Joined on: Oct 7, 2021 19:38:25 GMT -5
Posts: 505
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Post by kanepilk on Dec 2, 2021 15:08:31 GMT -5
Out of curiosity, anyone know what happens to the RVDs? I presume re-painting an already-manufactured figure would be a bit of hassle? I presume the figure gets painted one piece at a time, and as such they'd have to break down all the RVDs to individual pieces to repaint them? And as such these are more than likely just headed to a furnace somewhere?
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Post by Deep Figure Value on Dec 2, 2021 15:10:58 GMT -5
Was there even anything beyond the digital mock up of the chase shown?
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Post by Fighter Hayabusa on Dec 2, 2021 15:24:51 GMT -5
Why do people want this so bad? Yeah I get the attire was pretty cool looking if you don’t know or don’t care what it represents to some cultures. I too preordered when it first went up. But when it was canceled it wasn’t that big of a deal to me. This attire was nowhere on my radar prior to being announced. If you woulda asked me to list my top 25 most wanted RVD attires I wouldn’t have even thought of this one. These discussions come up all the time, most recently when this series was first leaked, and I don’t recall ever reading anyone requesting a WM23 RVD. I don’t get why so many people are crying over its cancellation. Especially since we’re still getting the tiger stripes which is much more recognizable.
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Post by Deep Figure Value on Dec 2, 2021 15:31:10 GMT -5
Why do people want this so bad? Yeah I get the attire was pretty cool looking if you don’t know or don’t care what it represents to some cultures. I too preordered when it first went up. But when it was canceled it wasn’t that big of a deal to me. This attire was nowhere on my radar prior to being announced. If you woulda asked me to list my top 25 most wanted RVD attires I wouldn’t have even thought of this one. These discussions come up all the time, most recently when this series was first leaked, and I don’t recall ever reading anyone requesting a WM23 RVD. I don’t get why so many people are crying over its cancellation. Especially since we’re still getting the tiger stripes which is much more recognizable. Scarcity makes the heart grow fonder. People want things they've been told they can't have.
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Post by RSCTom on Dec 2, 2021 15:32:31 GMT -5
To be fair, whether the issue of the day is RVD's outfit being pulled, Bray Wyatt still getting a figure released, or Kane's arm needing a replacement (etc. etc.) no response is always worse than just acknowledging the issue and saying something. I don't think anyone expects RSC to close up shop overnight and leave the country with their pockets full of chase-RVD money that they've taken from the unsuspecting public. It's the 'ignore it and say nothing' response that riles people up.
To be fair in return, RSC is a business with a ton of things going on at the moment that only people involved in our business really do, or need to, know about to the fullest extent, aside from figure release or quality issues that frankly are more important. The Kane arm, Elite 92, even this RVD...at the end of the day, we still want to sell all of these in a way that people are satisfied with. I understand what happened with the RVD but if it were completely up to me, Tom, it would still be sold. Not my call. To add clarity for you and everyone else looking at it this way, sometimes this is something we have been asked not to discuss until a final word or decision from the manufacturer is directly given to us and in all three examples, that's what we've done. It's clear that with time these questions eventually get answered. I think people just need to wait it out and in our current society that is just hard for a lot of people. The angry speculation and things like people being "100% certain" that Elite 92 is canceled post after post after post while waiting for some kind of response also doesn't help. I have tried to alleviate this a bit by giving some 'wink wink, nod nod' responses on certain things (which I would argue definitely counts as something), even going as far as to answer about the RVD directly on one of the previous threads in depth which I'm regretting doing every day, but I don't think us making any post that is going to be filled with a bunch of 'screw you Ringside' and 'eff you Mattel' responses even warrants us making an announcement in most cases. Unfortunately that's how it is at the moment and the amount of comments, discussions, etc. of people portraying themselves as seriously angry yet having only partial information or little clarity as to what's actually happening or even being discussed just isn't worth it. We as a company don't want to be associated with it, I don't want to come on WFigs which is a place that's meant to be enjoyed and see it, we don't need people who aren't complaining to see it and think something bad is happening or that we are screwing people, and I as a person don't have time to calm 100 different angry responses that would still come even if we were to make an announcement. I understand people want answers, but sometimes you just have to wait.
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,261
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Post by Warriah' on Dec 2, 2021 15:33:22 GMT -5
Why do people want this so bad? Yeah I get the attire was pretty cool looking if you don’t know or don’t care what it represents to some cultures. I too preordered when it first went up. But when it was canceled it wasn’t that big of a deal to me. This attire was nowhere on my radar prior to being announced. If you woulda asked me to list my top 25 most wanted RVD attires I wouldn’t have even thought of this one. These discussions come up all the time, most recently when this series was first leaked, and I don’t recall ever reading anyone requesting a WM23 RVD. I don’t get why so many people are crying over its cancellation. Especially since we’re still getting the tiger stripes which is much more recognizable. It was the better looking attire out of the two, and most people bothered by the cancellation don’t think the outrage was sincere since it took months for anyone to even complain (and it was only one person).
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