Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,231
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Post by Warriah' on Apr 15, 2023 4:45:07 GMT -5
Thing is, we don’t get charged anything additional on products under the value of £135 in the U.K., so the hike in pricing on retros makes zero sense and should be amended. For the Nitro arena, $400 is £322. They’re charging £500 to include tax and duties. So Mattel are saying tax and duties would be £178.00 I’m no expert at all but my understanding is for items valued £135 to £630 that we get charged 2.5% duty (2.5% of £322 = £8.20) and VAT is 20% (20% of £322 is £64.40) so £72.60. £178 just doesn’t seem to make sense. For the New Gen arena, I was charged an additional £59 by Parcelforce when it arrived but we got charged for the arena in $ the same as everyone else, so I thought that was absolutely fine. So you paid 59 for the 250$ New Gen set but only 72 for the 400$ Nitro stage?! Dont know if this is correct... Dont forget the price in £ includes shipping costs too. This huge set to ship costs way more than 10 they asking for BUT yes they are overcharging. I have to pay 550 Euros plus 10 shipping The new gen set came in without additional taxes because it was shipped from the US to Belgium and then to Germany. Now if i could buy the nitro stage in Dollars it would be 360 Euros plus shipping. And customs would be 19%. So lets say 360 plus 50 shipping plus 19% = ca 500 Euros and not 560 😔 AND its complete unfair because friends from Ireland or Austria can pay in Dollars and we cant. We paid about 60 for the new gen because at the time the pound and dollar were about equal. That was unfortunate timing but with the rate the pound and dollar are at the moment it would be about 65 for the nitro arena.
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roberts321
Jobber
Joined on: Jul 27, 2021 13:20:44 GMT -5
Posts: 5
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Post by roberts321 on Apr 15, 2023 4:46:02 GMT -5
As much as everyone appreciates the Steiner being added to this set at 5000 backers, the real issue is the international situation. We need a payment plan option, we also need to be charged tax and customs when this thing ships.
That’s the real issue here so many people waiting for these decisions to be made to back this. Sort this out and I reckon it would almost be backed. Longer this goes on the more people decide “you know what this is not for me anymore “,unfortunately I can see this going down to the wire.
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Post by SteveHulk on Apr 15, 2023 5:05:50 GMT -5
There is a department somewhere within Mattel or Creations that has come up with this as a process. I don't see it changing until they see international orders dry up. Sadly as Steve pointed out - we are forced into paying customs charges on the likes of retros & CC now even though they wouldn't require it. Exactly. And it will hurt them in the long run. We should be paying £56/$70 plus shipping for the Coliseum Collection - instead we're paying £70/$87 plus shipping? Who made this awful change!? It's bad enough we're already paying extra for international shipping, but understandable... now we have to pay even extra to that extra. 🤷♂️
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@Chair.Shot
Main Eventer
WF 10+ Year Member
Joined on: Jan 31, 2012 4:38:24 GMT -5
Posts: 4,447
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Post by @Chair.Shot on Apr 15, 2023 6:26:10 GMT -5
No disrespect intended to anyone who is outside of the United States - I am curious to know how popular WCW was during this time (on an international level). Every backer counts, no one can dispute that. But realistically how many orders would be from Europe alone? 500? 1000? It would be really interesting to hear the percentage of international orders from Mattel. That is extremely unlikely to happen but data like that fascinates me. The reason I ponder this now is if this thing is having problems gaining traction in North America - WCW’s largest market - I truly cannot imagine this thing being in high demand elsewhere.
Full disclosure: I want everyone who wants this to have it. I cherish the time that I have spent traveling the world. There are plenty of things in my home that have been imported from various countries (including collectibles) which were a headache to obtain. The frustration is real. There is no doubt that Steve is doing his best to get answers and make changes where he can.
If he isn’t able to, that’s on someone else within Mattel. It is possible Mattel has these broad, sweeping policies for shipping that would be difficult to change for a single product. I have internal experience with one of the largest companies in the world and you might be shocked at how hard getting a simple answer can be let alone enacting even a small change. It is very possible that whatever team oversees the international logistics has bigger fish to fry. Let’s also not discount the unfortunate recent layoffs at Mattel. There is no way for us to know how that is impacting workers from the bottom to the top. Traditionally speaking, we are all told to take on more work with less resources. That could very well be the case here so please keep all of that in mind when waiting for answers.
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Post by chaz on Apr 15, 2023 6:34:09 GMT -5
No disrespect intended to anyone who is outside of the United States - I am curious to know how popular WCW was during this time (on an international level). Every backer counts, no one can dispute that. But realistically how many orders would be from Europe alone? 500? 1000? It would be really interesting to hear the percentage of international orders from Mattel. That is extremely unlikely to happen but data like that fascinates me. The reason I ponder this now is if this thing is having problems gaining traction in North America - WCW’s largest market - I truly cannot imagine this thing being in high demand elsewhere. Full disclosure: I want everyone who wants this to have it. I cherish the time that I have spent traveling the world. There are plenty of things in my home that have been imported from various countries (including collectibles) which were a headache to obtain. The frustration is real. There is no doubt that Steve is doing his best to get answers and make changes where he can. If he isn’t able to, that’s on someone else within Mattel. It is possible Mattel has these broad, sweeping policies for shipping that would be difficult to change for a single product. I have internal experience with one of the largest companies in the world and you might be shocked at how hard getting a simple answer can be let alone enacting even a small change. It is very possible that whatever team oversees the international logistics has bigger fish to fry. Let’s also not discount the unfortunate recent layoffs at Mattel. There is no way for us to know how that is impacting workers from the bottom to the top. Traditionally speaking, we are all told to take on more work with less resources. That could very well be the case here so please keep all of that in mind when waiting for answers. WCW was readily available in the UK on free TV back in the late 90s / early 2000s, whereas you could only watch Raw with Cable / Sky. WCW was hugely popular over here. IF there was a payment plan option and the international pricing was fixed, I would 100% back this today. Until then, I’m out.
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,231
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Post by Warriah' on Apr 15, 2023 6:43:47 GMT -5
No disrespect intended to anyone who is outside of the United States - I am curious to know how popular WCW was during this time (on an international level). Every backer counts, no one can dispute that. But realistically how many orders would be from Europe alone? 500? 1000? It would be really interesting to hear the percentage of international orders from Mattel. That is extremely unlikely to happen but data like that fascinates me. The reason I ponder this now is if this thing is having problems gaining traction in North America - WCW’s largest market - I truly cannot imagine this thing being in high demand elsewhere. Full disclosure: I want everyone who wants this to have it. I cherish the time that I have spent traveling the world. There are plenty of things in my home that have been imported from various countries (including collectibles) which were a headache to obtain. The frustration is real. There is no doubt that Steve is doing his best to get answers and make changes where he can. If he isn’t able to, that’s on someone else within Mattel. It is possible Mattel has these broad, sweeping policies for shipping that would be difficult to change for a single product. I have internal experience with one of the largest companies in the world and you might be shocked at how hard getting a simple answer can be let alone enacting even a small change. It is very possible that whatever team oversees the international logistics has bigger fish to fry. Let’s also not discount the unfortunate recent layoffs at Mattel. There is no way for us to know how that is impacting workers from the bottom to the top. Traditionally speaking, we are all told to take on more work with less resources. That could very well be the case here so please keep all of that in mind when waiting for answers. If I could pay my customs fees next year and only had to pay the $400+ shipping I’d back 2 today. WCW used to air on channel 5 here which was in every house in the UK for free. It was easily more popular here than the WWF
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Post by Flair Forever on Apr 15, 2023 6:49:28 GMT -5
I'm a day one backer and I really want the set..... I'm not too concerned about the figures. The Hogan would have been the one I wanted most, so oh well..... I'm a WCW Lifer.... and this set is a dream come true.
My question is...... assuming we get this funded - how complicated is this thing going to be to put together? Looks so intricate, with all the lighting, banners, etc.... and I'm sure they've gotta have everything packed pretty tightly - looks like a ton of small parts/lights that could easily snap/break in shipping....
Wondering how much assembly we're in for here....
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Post by PJ on Apr 15, 2023 6:49:44 GMT -5
Question for international collectors. You said with the New Gen you had to pay the customs/fees when it arrived. So what happened if when it arrived you didn’t have the funds? How long did they hold it? And then what happened to the package if you didn’t have it by the deadline? Did it go back to Mattel? And did they (Mattel) need to ship it again? If so maybe that’s why the custom fees are upfront now because they go burned on reshipping?
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captncharisma19
Main Eventer
Joined on: Sept 16, 2019 12:54:17 GMT -5
Posts: 2,584
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Post by captncharisma19 on Apr 15, 2023 6:54:15 GMT -5
Alright, it's clear the wealthiest person here needs to buy X,XXX stages for the non-US folks, fly to the US and load up the products, then fly them back over where ____ can distribute them. Easy. 🤣😏
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@Chair.Shot
Main Eventer
WF 10+ Year Member
Joined on: Jan 31, 2012 4:38:24 GMT -5
Posts: 4,447
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Post by @Chair.Shot on Apr 15, 2023 7:00:22 GMT -5
Interesting to learn that about WCW’s tv deal! When did it start airing? I would like to think you all got to experience the early days of the company as they started to dissolve their relationship with the NWA. On a side note, I believe AEW airs there on free tv, correct? How is the station/time slot/general impression in your experience? The Wembley announcement has me itchy to return!
Again, because I enjoy looking at data to create perspective: In 1998, the population of the UK was almost equal to California, Texas, and New York COMBINED. Oddly enough, WCW didn’t seem to tour those markets very often! New York was understandably “WWF territory” but Texas and California didn’t seem to get run nearly as much as I would have thought (looking back at it). Maybe their market data justified that. With WCW being as big as you are saying, I’m surprised they didn’t do more in the UK. WWF events always felt like a big deal with hot crowds in the late 90’s and early 00’s. Then they just became lazy with the same props and same jokes.
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Apr 15, 2023 7:00:54 GMT -5
Question for international collectors. You said with the New Gen you had to pay the customs/fees when it arrived. So what happened if when it arrived you didn’t have the funds? How long did they hold it? And then what happened to the package if you didn’t have it by the deadline? Did it go back to Mattel? And did they (Mattel) need to ship it again? If so maybe that’s why the custom fees are upfront now because they go burned on reshipping? I believe they hold international packages for up to 30 days. If you don't collect it, usually reshipping back to the retailer is done for free by the courier. I ordered something from the US recently which got rejected by customs last week and has been sent back to the US by DHL, at their own expense. I now have to pay to re-ship the item. I say all this to say, the only person that's got burned is me as I have to now pay twice for shipping. If Mattel were the seller in this case, they'd be unaffected.
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,231
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Post by Warriah' on Apr 15, 2023 7:03:28 GMT -5
Question for international collectors. You said with the New Gen you had to pay the customs/fees when it arrived. So what happened if when it arrived you didn’t have the funds? How long did they hold it? And then what happened to the package if you didn’t have it by the deadline? Did it go back to Mattel? And did they (Mattel) need to ship it again? If so maybe that’s why the custom fees are upfront now because they go burned on reshipping? Parcel force will hold your package for up to 3 weeks before returning to sender (they wouldn’t charge mattel for this). If that was an issue then all mattel would need to do is charge the buyer for redelivery as the buyer would be at fault
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Apr 15, 2023 7:06:46 GMT -5
Thing is, we don’t get charged anything additional on products under the value of £135 in the U.K., so the hike in pricing on retros makes zero sense and should be amended. For the Nitro arena, $400 is £322. They’re charging £500 to include tax and duties. So Mattel are saying tax and duties would be £178.00 I’m no expert at all but my understanding is for items valued £135 to £630 that we get charged 2.5% duty (2.5% of £322 = £8.20) and VAT is 20% (20% of £322 is £64.40) so £72.60. £178 just doesn’t seem to make sense. For the New Gen arena, I was charged an additional £59 by Parcelforce when it arrived but we got charged for the arena in $ the same as everyone else, so I thought that was absolutely fine. So you paid 59 for the 250$ New Gen set but only 72 for the 400$ Nitro stage?! Dont know if this is correct... Dont forget the price in £ includes shipping costs too. This huge set to ship costs way more than 10 they asking for One thing to note is that Parcelforce will add an admin fee, which is £10-15. I think the £59 probably includes that, but the £72 calculation doesn't. And then as you said, the VAT/Customs costs include shipping.
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irishstrife
Mid-Carder
Joined on: Apr 9, 2023 18:51:33 GMT -5
Posts: 73
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Post by irishstrife on Apr 15, 2023 7:14:15 GMT -5
Put 585 on for starters!
Baw gawd for starters!
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Rob Riot UK
Mid-Carder
Made In Britain
Joined on: Feb 13, 2002 15:45:46 GMT -5
Posts: 266
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Post by Rob Riot UK on Apr 15, 2023 7:29:53 GMT -5
Also, whether you get stuck with a customs fee is a bit of a lottery. (At least in the UK)
Not everyone does, as some slip through the net!
I know of a handful of people who didn't get charged a customs fee on the New Gen arena.
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Post by PJ on Apr 15, 2023 7:37:25 GMT -5
Warriah' RavenRulzQuestion for international collectors. You said with the New Gen you had to pay the customs/fees when it arrived. So what happened if when it arrived you didn’t have the funds? How long did they hold it? And then what happened to the package if you didn’t have it by the deadline? Did it go back to Mattel? And did they (Mattel) need to ship it again? If so maybe that’s why the custom fees are upfront now because they go burned on reshipping? I believe they hold international packages for up to 30 days. If you don't collect it, usually reshipping back to the retailer is done for free by the courier. I ordered something from the US recently which got rejected by customs last week and has been sent back to the US by DHL, at their own expense. I now have to pay to re-ship the item. I say all this to say, the only person that's got burned is me as I have to now pay twice for shipping. If Mattel were the seller in this case, they'd be unaffected. Reason I ask is last year or the year before when Ireland’s mail service changed I mailed a bunch of figures to JokerFC like I had done many times in the past and Ireland refused it and sent it back. The USPS wanted me to repay to ship it again saying they had fulfilled their part. (They shipped it to Ireland). I argued with them because the package was correct and it was An Posts mistake so they finally said they’d reship it for free. And I think that package came back a second time for the same reason. And we (the USPS and myself) had the same discussion before they shipped it a third time and that one finally went through. So I thought maybe that’s why they want it done up front now?
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Apr 15, 2023 7:51:47 GMT -5
I posted this calculation a few weeks back, but how I'd break it out is:
- Item cost: £322. Let's say £325 to account for currency movements. - Shipping surcharge is £60, according to the Mattel FAQ - this seems a little high (based on my US-to-UK shipments), but not shockingly so. - Total pre-VAT/customs: £385
- 20% for VAT - 4% for Duties/Customs - Total: £92
Total is £477.
So at £509, it's overcharged by £32/$40.
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vandamin8or
Superstar
Joined on: Mar 22, 2016 11:14:18 GMT -5
Posts: 683
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Post by vandamin8or on Apr 15, 2023 7:52:43 GMT -5
Also, whether you get stuck with a customs fee is a bit of a lottery. (At least in the UK) Not everyone does, as some slip through the net! I know of a handful of people who didn't get charged a customs fee on the New Gen arena. I only got charged for 1 out of 2 sets.
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ajay182
Mid-Carder
Joined on: Aug 3, 2020 16:53:10 GMT -5
Posts: 322
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Post by ajay182 on Apr 15, 2023 7:53:55 GMT -5
Also, whether you get stuck with a customs fee is a bit of a lottery. (At least in the UK) Not everyone does, as some slip through the net! I know of a handful of people who didn't get charged a customs fee on the New Gen arena. New Gen was below the £135 threshold, so it's likelier to slip through. The Nitro arena will almost definitely be caught in the customs net, as it's well over the threshold.
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Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,231
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Post by Warriah' on Apr 15, 2023 8:12:59 GMT -5
Also, whether you get stuck with a customs fee is a bit of a lottery. (At least in the UK) Not everyone does, as some slip through the net! I know of a handful of people who didn't get charged a customs fee on the New Gen arena. New Gen was below the £135 threshold, so it's likelier to slip through. The Nitro arena will almost definitely be caught in the customs net, as it's well over the threshold. No it wasn’t as it was $250. Around £190 at the time of payment, close to £225 when it was shipped
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