Warriah'
Main Eventer
Joined on: Dec 22, 2019 19:46:02 GMT -5
Posts: 3,261
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Post by Warriah' on Oct 28, 2021 6:31:15 GMT -5
I wanna buy a couple of the Kanes when the running change has gone out. Will RSC let us know that we're definitely getting the change when we order?
I can't say I want to deal with the hassle of Mattel's customer service
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Post by WCWThunderRosa on Oct 28, 2021 6:40:52 GMT -5
Well I certainly never expected them to offer replacement parts, that’s great. I guess I’ll try to wait to see Kane in stores before I buy one
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Post by Fighter Hayabusa on Oct 28, 2021 7:19:31 GMT -5
So it wasn’t a conspiracy by Mattel avoiding questions but instead them waiting until they had an answer before addressing it. Y’all think Steve woulda gained your trust by now to give him the benefit of the doubt.
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Post by Fighter Hayabusa on Oct 28, 2021 7:20:45 GMT -5
I wanna buy a couple of the Kanes when the running change has gone out. Will RSC let us know that we're definitely getting the change when we order? I can't say I want to deal with the hassle of Mattel's customer service I am sure existing inventory will be shipped out before any running changes.
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Post by cordless2016 on Oct 28, 2021 7:20:59 GMT -5
So will we get replacement arms for those that purchased the figure already, or will it just be a running change?
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Post by Fighter Hayabusa on Oct 28, 2021 7:21:39 GMT -5
So will we get replacement arms for those that purchased the figure already, or will it just be a running change? both
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Deleted
Joined on: Nov 27, 2024 16:38:32 GMT -5
Posts: 0
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Post by Deleted on Oct 28, 2021 7:47:50 GMT -5
Bring back Brother Love so he can see the good news. Haha I saw it! It’s great news! Nice to see them come through on fixing their epic f***-up. I’m not really understanding the platform of “WAAAAH y’all should not have complained! Give Steve the benefit of the doubt”. It’s like um, the volume of complaints are exactly what led to the change lol. I’ll concede that there were probably enough complaints that my elbow post wasn’t necessary, but IDGAF. It was for the lulz anyway. I LOOOOOOOOVVVEEEEE YYYOOOOUUUUUUU
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Deleted
Joined on: Nov 27, 2024 16:38:32 GMT -5
Posts: 0
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Post by Deleted on Oct 28, 2021 7:52:15 GMT -5
Bring back Brother Love so he can see the good news. Him and many others are busy eating crow at the moment. Give them time. 😘 great news overall, but unfortunately doesn’t really help MOC collectors Or maybe a phone call once the green light is given to CS will provide you with the running change version? LMAO ooooh yeah lemme tell ya. All this means is the callouts worked. I got three Kanes so this is great for me. I’m glad Mattel fixed their f***-up. They should do that more often, or you know, not f*** up so much. I LOVE YOU!
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Post by Fighter Hayabusa on Oct 28, 2021 7:59:25 GMT -5
Bring back Brother Love so he can see the good news. Haha I saw it! It’s great news! Nice to see them come through on fixing their epic f***-up. I’m not really understanding the platform of “WAAAAH y’all should not have complained! Give Steve the benefit of the doubt”. It’s like um, the volume of complaints are exactly what led to the change lol. I’ll concede that there were probably enough complaints that my elbow post wasn’t necessary, but IDGAF. It was for the lulz anyway. I LOOOOOOOOVVVEEEEE YYYOOOOUUUUUUU complaining about the arm was warranted. Complaining about the lack of response not so much. Should they have said something like “we’re aware and working on a solution”? Probably, but they have higher ups and stockholders to answer to and can’t always be as forthcoming with information.
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oldschoolfool
Main Eventer
Joined on: Mar 4, 2021 17:37:06 GMT -5
Posts: 1,299
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Post by oldschoolfool on Oct 28, 2021 8:06:33 GMT -5
Good on Mattel for making a running change AND offering a fix to those who have the figure already!
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sandeep
Main Eventer
Joined on: Dec 2, 2019 0:03:08 GMT -5
Posts: 2,027
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Post by sandeep on Oct 28, 2021 8:07:21 GMT -5
im glad we will all be mailed new parts. im shocked ... this is tremendous news. not all bro only US collectors. Now the question is when will running change figure will be available at ringside.
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zen411
Main Eventer
Joined on: Apr 18, 2019 21:20:38 GMT -5
Posts: 2,610
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Post by zen411 on Oct 28, 2021 8:14:30 GMT -5
I just want to know when you order it at this point whether on rsc or another retailer, how will you know if you are getting corrected version or error version?
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Post by Fighter Hayabusa on Oct 28, 2021 8:21:14 GMT -5
I just want to know when you order it at this point whether on rsc or another retailer, how will you know if you are getting corrected version or error version? I think it’s gonna be up to the retailer on how they list it. RSC could do a new sku and sell the running change separately. However, I doubt they will because they’re not going to want to sit on that inventory or discount it heavily while everyone purchases the fix.
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Post by Mongo Bears on Oct 28, 2021 8:30:58 GMT -5
Maybe rsc could ship the old stock with the corrected parts from Mattel
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Post by Chip on Oct 28, 2021 8:41:07 GMT -5
So it wasn’t a conspiracy by Mattel avoiding questions but instead them waiting until they had an answer before addressing it. Y’all think Steve woulda gained your trust by now to give him the benefit of the doubt. guarantee the next time something "off" happens, people will still act the same way, and blow up that thread with the same questions over and over again.
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Post by Chip on Oct 28, 2021 8:45:57 GMT -5
glad there will be a running change to the elbow and mask. VERY surprised they will be sending people replacement parts. the way some people acted about this they don't really deserve it.
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Post by Jim Cornette’s Wendy’s Order🍔 on Oct 28, 2021 8:56:05 GMT -5
glad there will be a running change to the elbow and mask. VERY surprised they will be sending people replacement parts. the way some people acted about this they don't really deserve it. They paid their money for the item. They 1000% deserve to receive the replacement part. May not agree with how people acted but if they put their money towards the product then there is no reason why they shouldn’t be given the correct parts for said item 🤷🏻♂️
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ℍ𝕒𝕣𝕕 𝕋𝕠 𝕂𝕚𝕝𝕝
Main Eventer
ask me about how Verizon owes me over $4,000
Joined on: Nov 4, 2016 15:44:22 GMT -5
Posts: 2,676
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Post by ℍ𝕒𝕣𝕕 𝕋𝕠 𝕂𝕚𝕝𝕝 on Oct 28, 2021 9:50:31 GMT -5
I honestly wasn't bothered that bad by this mistake, but I am glad it'll be fixed!
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Post by GreyHaze:Big Bad Booty Daddy on Oct 28, 2021 10:04:13 GMT -5
glad there will be a running change to the elbow and mask. VERY surprised they will be sending people replacement parts. the way some people acted about this they don't really deserve it. They paid their money for the item. They 1000% deserve to receive the replacement part. May not agree with how people acted but if they put their money towards the product then there is no reason why they shouldn’t be given the correct parts for said item 🤷🏻♂️ 100% agree. I’m actually happy Mattel is going to fix it, as they should. I think had people not brought this up it would of been left as is. I am curious to know for those who it did not bother and just display their figures, will they reach out now for the spare arm?
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sandeep
Main Eventer
Joined on: Dec 2, 2019 0:03:08 GMT -5
Posts: 2,027
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Post by sandeep on Oct 28, 2021 10:30:57 GMT -5
Now it will be my luck if I get a corrected Kane from RSC bcoz I really don't have any chance of getting corrected parts. Hope some how some way I can order corrected parts on RSC.
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