kanepilk
Superstar
Joined on: Oct 7, 2021 19:38:25 GMT -5
Posts: 505 
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Post by kanepilk on Nov 1, 2021 7:55:47 GMT -5
im glad we will all be mailed new parts. im shocked ... this is tremendous news. not all bro only US collectors. Where are you getting that information from? |
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viper412
Main Eventer
Joined on: Feb 9, 2021 15:36:42 GMT -5
Posts: 2,329
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Post by viper412 on Nov 1, 2021 8:02:58 GMT -5
I don’t have one of these Kane’s so don’t have a dog in the fight so to speak However two things 1. People are entitled to voice their opinion, good and bad on product 2. While entitled to voice their opinion it should not go into the realms of hassling and just being annoying which this became These are what $30 toys? (I’m in the uk, not sure how much these retail for on the states) they will not always come out perfect, it’s not like your buying a $500 hot toys product or similar Bit of perspective sometimes - Steve is just a guy who works at a toy company and is kind enough as a fan and employee to give updates and info on here. Your not ‘entitled’ to a response unless you go through the official channels to Mattel to complain etc. They’re $32.99 in store now so for me would come out to around 36 after tax. Nobody got these in store yet so everyone is off Ringside who is 37.99 and for me 46.65 after tax shipping and discount code I feel like the people being annoying about it are even justified because they want to spend 50 on it and want it to be good. Those are the people who probably buy two of each. It just sucks all around bc they’re just fans who want to throw their money at good wrestling toys |
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Post by RybackV1 on Nov 1, 2021 8:15:53 GMT -5
Do We gotta keep our boxes in order to get the replacement parts ? ?
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razorrock
Superstar
Joined on: Jan 6, 2021 5:45:10 GMT -5
Posts: 741
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Post by razorrock on Nov 1, 2021 16:36:57 GMT -5
Do We gotta keep our boxes in order to get the replacement parts ? ? I'm curious too how this whole replacement thing works...I got 2 Kane's and was planning on opening one but not sure if I should do it yet. |
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ℍ𝕒𝕣𝕕 𝕋𝕠 𝕂𝕚𝕝𝕝
Main Eventer
ask me about how Verizon owes me over $4,000
Joined on: Nov 4, 2016 15:44:22 GMT -5
Posts: 2,676
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Post by ℍ𝕒𝕣𝕕 𝕋𝕠 𝕂𝕚𝕝𝕝 on Nov 1, 2021 16:51:32 GMT -5
I don’t have one of these Kane’s so don’t have a dog in the fight so to speak However two things 1. People are entitled to voice their opinion, good and bad on product 2. While entitled to voice their opinion it should not go into the realms of hassling and just being annoying which this became These are what $30 toys? (I’m in the uk, not sure how much these retail for on the states) they will not always come out perfect, it’s not like your buying a $500 hot toys product or similar Bit of perspective sometimes - Steve is just a guy who works at a toy company and is kind enough as a fan and employee to give updates and info on here. Your not ‘entitled’ to a response unless you go through the official channels to Mattel to complain etc. I understand where this is coming from, but there is also a cycle of sort here. When things are done poorly from a creative or design perspective, us collectors are a lot less likely to buy into figures. If enough poorly designed figures come out, us collectors go from less buying to less interest. At that point, a lower volume of sales for a particular line leads to the talking heads or designers saying "we didn't see a lot of interest in this line," or something to that effect. Now we are doing this cat and mouse game where Mattel doesn't want to continue the Legends line or the Ultimate line because of a lack of interest; but we are not uninterested in the line. We are displeased with the figures being released. There are only two public figures in this area, so of course all of the questions and complaints are directed at them. In the same sense, I see a ton of people praising the two for some of the stuff that Mattel knocks out of the park. But a major part of having successful figure lines is the entire community giving as much feedback as possible. In this case, its totally justified. You don't see things like unpainted elbows in other toy lines that are $8-$10 less than the Ultimate line. This is the brand's premium line and it came with a giant flub that made a lot of collectors annoyed. And to mention the "entitled" response -- Steve obviously heard us and waited to give a response. He was taking a week or so to talk with Mattel and making sure this issue was made right with us all before he said anything. |
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Post by Andeh on Nov 1, 2021 17:28:44 GMT -5
Brother Love died so the world could have red elbows.
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deadman89
Main Eventer
Joined on: Jun 17, 2021 19:37:24 GMT -5
Posts: 1,013
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Post by deadman89 on Nov 1, 2021 17:59:08 GMT -5
Brother Love died so the world could have red elbows. me after following this thread from the start still went and checked to see if brother love passed away |
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Post by coldblooded on Nov 1, 2021 17:59:35 GMT -5
Brother Love died so the world could have red elbows. Sacrifices had to be made to the Mattel gods. But...something tells me he's been reincarnated.....ohhhhhh yessss.... |
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Post by Xæro #FakeCollector on Nov 1, 2021 19:02:56 GMT -5
We lost Brother Love?  |
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Post by Back to the Codyverse on Nov 5, 2021 8:55:49 GMT -5
Any update on the Kane replacement parts?
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Post by coldblooded on Nov 5, 2021 23:18:42 GMT -5
Any update on the Kane replacement parts? They haven't been made yet. |
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Post by cordless2016 on Nov 6, 2021 7:21:53 GMT -5
I don’t have one of these Kane’s so don’t have a dog in the fight so to speak However two things 1. People are entitled to voice their opinion, good and bad on product 2. While entitled to voice their opinion it should not go into the realms of hassling and just being annoying which this became These are what $30 toys? (I’m in the uk, not sure how much these retail for on the states) they will not always come out perfect, it’s not like your buying a $500 hot toys product or similar Bit of perspective sometimes - Steve is just a guy who works at a toy company and is kind enough as a fan and employee to give updates and info on here. Your not ‘entitled’ to a response unless you go through the official channels to Mattel to complain etc. So because these are only $30, you’re giving Mattel a pass on this error (after years of other cheap-tactics on their end). Doesn’t matter if it’s a $30 or $500 figure, I’m all for consumers calling out product concerns. Harassing one person is not the route to go, but voicing concerns to a company works. I collect hot toys. When the Mark 85 Iron Man released, the Stark head-sculpt was pretty bad and differed greatly from the promo images. Fans called out Hot Toys, and they offered replacement heads. With Hasbro, their Power Ranger Dino Thunder White figure released with major paint missing. Fans called out Hasbro, and they offered replacement heads. Now Mattel is doing the same with their “ultimate” Kane after fans called them out. If it wasn’t for fans calling these companies out, I can guarantee they’d have done nothing to correct the issues. |
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Post by cordless2016 on Nov 6, 2021 7:24:30 GMT -5
Do We gotta keep our boxes in order to get the replacement parts ? ? I'm curious too how this whole replacement thing works...I got 2 Kane's and was planning on opening one but not sure if I should do it yet. If it’s similar to Hasbro’s power Rangers replacement parts earlier this year, most likely just need a receipt for proof of purchase and we’d email it to Mattel customer service. |
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Post by Xæro #FakeCollector on Nov 6, 2021 15:07:29 GMT -5
I imagine it'll be just like how the replacement heads for the Ultimate Rock were handled. You contact them via this page, input all the relevant information including the product and manufacturing codes, detail the issue, and voila they'll send you the replacements in a baggie. |
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kanepilk
Superstar
Joined on: Oct 7, 2021 19:38:25 GMT -5
Posts: 505
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Post by kanepilk on Nov 6, 2021 18:10:05 GMT -5
I imagine it'll be just like how the replacement heads for the Ultimate Rock were handled. You contact them via this page, input all the relevant information including the product and manufacturing codes, detail the issue, and vola they'll send you the replacements in a baggie. What was the issue with The Rock, out of curiousity? (I obviously missed that one). |
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Post by Jim Cornette’s Wendy’s Order🍔 on Nov 6, 2021 21:04:59 GMT -5
I imagine it'll be just like how the replacement heads for the Ultimate Rock were handled. You contact them via this page, input all the relevant information including the product and manufacturing codes, detail the issue, and vola they'll send you the replacements in a baggie. What was the issue with The Rock, out of curiousity? (I obviously missed that one). Two of the heads do not sit correctly on the neck peg |
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banditman
Mid-Carder
Joined on: Jul 23, 2021 17:32:17 GMT -5
Posts: 213
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Post by banditman on Nov 7, 2021 2:35:55 GMT -5
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theungreatone
Mid-Carder
Joined on: Mar 16, 2019 19:18:24 GMT -5
Posts: 290
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Post by theungreatone on Nov 9, 2021 0:51:59 GMT -5
I don't care what anyone says, this is an excellent figure. |
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mrh
Main Eventer
Joined on: Sept 1, 2018 0:11:53 GMT -5
Posts: 3,467
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Post by mrh on Nov 9, 2021 2:24:40 GMT -5
That UE Undertaker is an INCREDIBLE figure. It's shocking how much better it looks compared to the photos
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Post by Xæro #FakeCollector on Nov 9, 2021 3:05:55 GMT -5
If I had one criticism with the figure, it's the arms. I feel they're a little too big for his physique at the time. Other than that though, I think it's a damn good figure
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