|
|
Post by coldblooded on Oct 28, 2021 12:21:17 GMT -5
They paid their money for the item. They 1000% deserve to receive the replacement part. May not agree with how people acted but if they put their money towards the product then there is no reason why they shouldn’t be given the correct parts for said item 🤷🏻♂️ 100% agree. I’m actually happy Mattel is going to fix it, as they should. I think had people not brought this up it would of been left as is. I am curious to know for those who it did not bother and just display their figures, will they reach out now for the spare arm? Of course they will. Some prolly won't, some people will be unaware. They didn't care then but they will now. |
|
|
|
Post by newgenandy on Oct 28, 2021 12:27:25 GMT -5
I don’t have one of these Kane’s so don’t have a dog in the fight so to speak
However two things
1. People are entitled to voice their opinion, good and bad on product
2. While entitled to voice their opinion it should not go into the realms of hassling and just being annoying which this became
These are what $30 toys? (I’m in the uk, not sure how much these retail for on the states) they will not always come out perfect, it’s not like your buying a $500 hot toys product or similar
Bit of perspective sometimes - Steve is just a guy who works at a toy company and is kind enough as a fan and employee to give updates and info on here. Your not ‘entitled’ to a response unless you go through the official channels to Mattel to complain etc.
|
|
|
|
Post by AttitudeLegendCollector on Oct 28, 2021 12:30:44 GMT -5
im glad we will all be mailed new parts. im shocked ... this is tremendous news. not all bro only US collectors. Now the question is when will running change figure will be available at ringside. Has this been confirmed? Surely us who have purchased the figure from RSC in other countries (I’m U.K.) should get the same treatment? |
|
crush
Main Eventer
WF 10+ Year Member
Yes, i know it's weird...
Joined on: Mar 8, 2012 16:07:14 GMT -5
Posts: 4,720
|
Post by crush on Oct 28, 2021 13:19:26 GMT -5
Glad Mattel is doing the part replacement for those inclined.
|
|
crush
Main Eventer
WF 10+ Year Member
Yes, i know it's weird...
Joined on: Mar 8, 2012 16:07:14 GMT -5
Posts: 4,720
|
Post by crush on Oct 28, 2021 13:20:18 GMT -5
great news overall, but unfortunately doesn’t really help MOC collectors I don't mean this jokingly, why would it matter to MOC collectors when the elbow isn't visible in the packaging? |
|
|
|
Post by screech on Oct 28, 2021 13:21:05 GMT -5
great news overall, but unfortunately doesn’t really help MOC collectors I don't mean this jokingly, why would it matter to MOC collectors when the elbow isn't visible in the packaging? they're mailing out new heads as well |
|
crush
Main Eventer
WF 10+ Year Member
Yes, i know it's weird...
Joined on: Mar 8, 2012 16:07:14 GMT -5
Posts: 4,720
|
Post by crush on Oct 28, 2021 13:26:38 GMT -5
I don't mean this jokingly, why would it matter to MOC collectors when the elbow isn't visible in the packaging? they're mailing out new heads as well Ah duh, of course. |
|
|
|
Post by Back to the Codyverse on Oct 28, 2021 18:03:25 GMT -5
This is awesome. Stand up move by Mattel.
NGL them doing this absolutely proves that the ones of us who weren’t happy about it were completely justified and correct in feeling the way we did/do.
|
|
|
|
Post by GreyHaze:Big Bad Booty Daddy on Oct 28, 2021 18:21:51 GMT -5
100% agree. I’m actually happy Mattel is going to fix it, as they should. I think had people not brought this up it would of been left as is. I am curious to know for those who it did not bother and just display their figures, will they reach out now for the spare arm? Of course they will. Some prolly won't, some people will be unaware. They didn't care then but they will now. I could imagine some of these folks being like “I want my elbow now!” Well, gee... I thought you didn’t care because you just display them 😁 |
|
iamcline
Mid-Carder
Joined on: Aug 2, 2021 10:01:05 GMT -5
Posts: 315
|
Post by iamcline on Oct 28, 2021 18:49:06 GMT -5
Of course they will. Some prolly won't, some people will be unaware. They didn't care then but they will now. I could imagine some of these folks being like “I want my elbow now!” Well, gee... I thought you didn’t care because you just display them 😁 The replacement head and elbow add to the overall lore of the figure. Especially if you keep it MOC (or NIB). |
|
|
|
Post by kingnothing ~ Hardwired... on Oct 28, 2021 19:57:37 GMT -5
This is awesome. Stand up move by Mattel. NGL them doing this absolutely proves that the ones of us who weren’t happy about it were completely justified and correct in feeling the way we did/do. I mean there were what, all of 2 people that said you shouldn’t complain? The rest of us with a modicum of common sense just wanted the criticism to be stated with some tact and respect. I know there are a ton of posts to have to sift through, but again, there’s a difference between saying “I too am not satisfied with this and I hope they do something about it” and “this company is greedy, they suck, and they’re stupid to not respond” And the fact that Bro Love OP himself dropped a sarcastic comment and then dipped proves that those of us that felt that way were also completely justified. |
|
|
|
Post by Back to the Codyverse on Oct 28, 2021 20:16:34 GMT -5
This is awesome. Stand up move by Mattel. NGL them doing this absolutely proves that the ones of us who weren’t happy about it were completely justified and correct in feeling the way we did/do. I mean there were what, all of 2 people that said you shouldn’t complain? The rest of us with a modicum of common sense just wanted the criticism to be stated with some tact and respect. I know there are a ton of posts to have to sift through, but again, there’s a difference between saying “I too am not satisfied with this and I hope they do something about it” and “this company is greedy, they suck, and they’re stupid to not respond” And the fact that Bro Love OP himself dropped a sarcastic comment and then dipped proves that those of us that felt that way were also completely justified. Regardless of what anyone truly thinks about it, Mattel is sending 2 heads and an arm out along with incorporating a running change so I think it’s pretty clear what the right thing to do was. |
|
Old Zeke
Main Eventer
'Fraid old Zeke, he rides up here with me. Can't trust a pig with watermelons, you know.
Joined on: Jun 24, 2019 13:46:50 GMT -5
Posts: 3,367
|
Post by Old Zeke on Oct 29, 2021 2:45:32 GMT -5
I'm glad we're getting replacements. I currently have my Kane displayed with the red arm outstretched, but using the cape to cover up the elbow. It'll be nice to not have to do that anymore.
|
|
WFigureManiac
Mid-Carder
Collector since 1996
Joined on: Jun 4, 2020 4:44:09 GMT -5
Posts: 191
|
Post by WFigureManiac on Oct 29, 2021 3:15:27 GMT -5
not all bro only US collectors. Now the question is when will running change figure will be available at ringside. Has this been confirmed? Surely us who have purchased the figure from RSC in other countries (I’m U.K.) should get the same treatment? I think this is just for US, not for us outside the USA  |
|
|
|
Post by AttitudeLegendCollector on Oct 29, 2021 5:15:05 GMT -5
Has this been confirmed? Surely us who have purchased the figure from RSC in other countries (I’m U.K.) should get the same treatment? I think this is just for US, not for us outside the USA That can’t be right…surely then I can send my Kane back to RSC as faulty (declared so by the manufacturer) and get a replacement? Seems ass backwards. |
|
sandeep
Main Eventer
Joined on: Dec 2, 2019 0:03:08 GMT -5
Posts: 2,027
|
Post by sandeep on Oct 29, 2021 7:38:41 GMT -5
Has this been confirmed? Surely us who have purchased the figure from RSC in other countries (I’m U.K.) should get the same treatment? I think this is just for US, not for us outside the USA yeah bro US means USA. I hope if RSC can sell the corrected parts I will buy for sure bcoz there is no other option for me other than buying a new figure and without knowing whether it is a corrected version or not I'm very afraid to order from RSC in future this ultimate Kane figure. |
|
|
|
Post by Kanenite on Oct 29, 2021 15:26:32 GMT -5
That's awesome that Mattel is doing a Make Good for the errors on the UE Kane! Didn't think they would do it, but they did  I will pick one up for sure now as long as I know I'm getting the corrected version. Not sure if I can get the replacements parts if I'm in Canada so I'd prefer the revised version |
|
bharrisfan
Main Eventer
Joined on: Oct 10, 2010 1:00:19 GMT -5
Posts: 2,049
|
Post by bharrisfan on Oct 29, 2021 15:37:11 GMT -5
UE Kane just arrived and the aggregate of the unfinished lines on the mask, the painted arm AND old ratchet joints (WHICH ARE FUSED and wont move without heat and shock oil or else the legs will twist the cross bar and snap the leg off) make this a super crummy release.
|
|
bharrisfan
Main Eventer
Joined on: Oct 10, 2010 1:00:19 GMT -5
Posts: 2,049
|
Post by bharrisfan on Oct 29, 2021 15:49:18 GMT -5
great news overall, but unfortunately doesn’t really help MOC collectors It shouldn’t matter one bit for MOC collectors, like myself. It’s not visible. I just ordered one the other day, and the issue means nothing to me. question: why not just print a picture of the figure and put it on your wall? |
|
|
|
Post by Kanenite on Oct 29, 2021 16:13:15 GMT -5
It shouldn’t matter one bit for MOC collectors, like myself. It’s not visible. I just ordered one the other day, and the issue means nothing to me. question: why not just print a picture of the figure and put it on your wall? Also note that they are fixing the painting issues on the masks as well, that is totally visible MOC or not. |
|
